Bug 260932

Summary:	IMAP account does not work
Product:	[Applications] kmail2	Reporter:	Kanwar Plaha <Kanwar.Plaha>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	antonis.tsiapaliokas, tokoe, villimagg
Priority:	NOR	Keywords:	triaged
Version:	2.0.89
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Kanwar Plaha 2010-12-22 01:27:25 UTC

Version:           2.0.89 (using KDE 4.5.85) 
OS:                Linux

Since moving to Kmail2, my IMAP accounts have stopped working. I have tried both the normal as well as disconnected mode.

Not sure what else I can tell you about the bug but my workplace uses a MS Exchange 2008 based IMAP server. I have been using this IMAP account for several years with Kmail 1.x with out any issues.

Regards,
Kanwar

Reproducible: Always

Steps to Reproduce:
Start Kmail2. Create an IMAP account. Try to fetch mails.

Actual Results:  
No emails are fetched.

Expected Results:  
Emails stored/received on the IMAP servers should be sync'ed locally.

OS: Linux (i686) release 2.6.37-rc3-git1-6-default
Compiler: gcc

Comment 1 Antonis Tsiapaliokas 2011-04-14 15:16:51 UTC

Hello

I cannot reproduce this bug on opensuse 11.4. My kde environment is the following

Qt: 4.7.1
KDE Development Platform: 4.6.41 (4.7 >= 20110106)
KMail: 2.0.89

Please can you try to reproduce the bug with a newer version of kmail?

Comment 2 Kanwar Plaha 2011-04-15 02:42:05 UTC

Yes, you might be right. I don't think its Kmail2 anymore. The issue probably is Kmail2 talking to akonadi. There is definitely a problem there. 

I setup a new mail account and then tried to delete it from Kmail configuration. It deleted the account but it still shows it in the folder list. No matter what I do -- I even removed the entire .kde4 directory -- it doesn't go away.

Also, mail fetching is erratic at best. I am forced to use older repositories and work with 1.x only.

Is there a way for Kmail2 to work without using the new akonadi framework, which imo, still needs lot of work. Besides not having 'real' exchange connectivity defeats the purpose so the old and steady 1.x framework for IMAP accounts is more than sufficient.

Thanks.

Comment 3 Antonis Tsiapaliokas 2011-04-28 14:03:34 UTC

Hello

Sorry for my late response... Try to remove the following things

~/.local/share/akonadi
~/.config/akonadi
~/.kde4/share/apps/kmail*
~/.kde4/share/config/{kmail*,akonadi*}

Those things are going to remove everything that regards kmail and akonadi...

Comment 4 Tobias Koenig 2011-06-04 13:28:08 UTC

Hej,

any updates on this issue? Is it solved now?

Ciao,
Tobias

Comment 5 Andrew Crouthamel 2018-09-23 02:44:04 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 6 Andrew Crouthamel 2018-10-27 03:33:32 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!