Bug 259701

Summary:	Subscription of INBOX lost on/after initial account setup
Product:	[Unmaintained] KMail Mobile	Reporter:	Ludwig Reiter <ludwig.reiter>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	CLOSED WORKSFORME
Severity:	major	CC:	adam
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Windows CE
OS:	Microsoft Windows CE
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Ludwig Reiter 2010-12-13 11:32:33 UTC

Version:           unspecified (using Devel) 
OS:                Windows CE

version: WindowsCE kontact mobile 4.6. beta2 svn-1204839

fresh configured account, inbox mails are not displayed.

Reproducible: Sometimes

Steps to Reproduce:
1. create new Kolab imap account.
2. wait for the account to sync.
=> Mails in the inbox of the account are not displayed,the inboxs stays empty.
3. Restart.


Actual Results:  
The inbox stays empty.

Expected Results:  
In the Kolab account 3 mails are in the inbox. This mails should be displayed at the kmail mobile.

This is a serious problem, because syncing mails is a fundamental feature.

Comment 1 Volker Krause 2010-12-13 13:02:36 UTC

Is the akonadi_imap_resource process still running? What does the global status indicator (top left in the app) show? What does the detailed resource status show (Home -> Actions -> Accounts)? Any change when toggling online/offline?

Comment 2 Ludwig Reiter 2010-12-15 15:32:13 UTC

the akonadi_imap_resource is running. Status in Account dialog : Ready.
Toggling Online/Offline doesn't have an effect.

I notice that the option "Enable subscription mode" is set in the account and that in the subscription dialog the INBOX is *not* set. 
But setting and syncing doesn't have got an effect.

Note: a new created subfolder with mails is displayed in a right way.

Comment 3 Till Adam 2011-01-07 17:01:36 UTC

Ludwig, can you test if the subscription is off on the inbox if you set up a new account on the server, then go to the web client, to check subscription? I wonder if the client somehow unsubscribes the inbox, or whether we get it in initially unsubscribed, somehow. In any case, re-focusing the bug description.

Comment 4 Ludwig Reiter 2011-01-10 15:09:13 UTC

tested with: 2011-01-03 (get-fd19a2b)

testaccount in horde: inbox is displayed. (So, if horde supports serverside subscription, it is subscripted)
testaccount configured in windows CE mobile kontact: inbox doesn't have an check in the subscription dialog and no mails of the inbox are displayed.

new test account: inbox is displayed in horde. 

A developer should reproduce the defect and analyse it.

Comment 5 Ludwig Reiter 2011-01-12 13:02:26 UTC

After the initial sync the mails of the inbox are not displayed. Adding the inbox to the subscribed folders doesn't change this.

It is not possible to add a new folder to the inbox. The action is greyed out.

Comment 6 Ludwig Reiter 2011-01-13 12:30:08 UTC

version 2011-01-12 git-b984b66 w. old akonadi agent server (2011-01-03)

The problem with the inbox is not reproducable anymore.
In this version, after a fresh config the inbox is synced.

Comment 7 Ludwig Reiter 2011-01-17 14:34:07 UTC

tested with 2011-01-16 git-4d1bc61

The inbox is synced in this version, if the account is fresh configured.

In two versions it worked.
Closed.