Bug 215394

Summary:	Closed a tab, then Konqueror crashed. Adobe Flash plugin may have been running inside the tab, beginning playback of a youtube video or similar.
Product:	[Applications] konqueror	Reporter:	why does it take half an hour to submit a crash report (why does it require a kde.org account) <bugs.kde.org.12345>
Component:	general	Assignee:	Konqueror Developers <konq-bugs>
Status:	RESOLVED DUPLICATE
Severity:	crash	CC:	andresbajotierra
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Unlisted Binaries
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description why does it take half an hour to submit a crash report (why does it require a kde.org account) 2009-11-20 11:15:18 UTC

Application that crashed: konqueror
Version of the application: 4.3.2 (KDE 4.3.2)
KDE Version: 4.3.2 (KDE 4.3.2)
Qt Version: 4.5.2
Operating System: Linux 2.6.31-9-generic i686
Distribution: Ubuntu 9.10

What I was doing when the application crashed:
(One wizard screen for the title of the crash report, telling the user to "describe the crash", and another wizard screen telling the user that was not quite enough, we'll only use that as a subject/title, please enter some more information?  You are clearly retarded.  Or, to put that in a more friendly and constructive way, here's a suggestion: "please have a regular user actually TEST your KDE crash reporting system before releasing it into the wild."  It is overly complicated, and most people will, unfortunately, happily ignore it for that.)

(I almost killed it at least 3 times; first when it required a bugs.kde.org account instead of just accepting an email address, next when this second details box crap showed up, and 3rd time when it started spending time searching for duplicates before even having submitted the crash - GAH!)


 -- Backtrace:
Application: Konqueror (kdeinit4), signal: Segmentation fault
[Current thread is 1 (Thread 0xb7fce700 (LWP 3779))]

Thread 3 (Thread 0xb365fb70 (LWP 3804)):
#0  0x00994422 in __kernel_vsyscall ()
#1  0x002fdba6 in poll () from /lib/tls/i686/cmov/libc.so.6
#2  0x058097dd in ?? () from /usr/lib/libresolv.so
#3  0x05807956 in __libc_res_nquery () from /usr/lib/libresolv.so
#4  0x05807f8b in ?? () from /usr/lib/libresolv.so
#5  0x0580820d in __libc_res_nsearch () from /usr/lib/libresolv.so
#6  0x0523ecb6 in _nss_dns_gethostbyname3_r () from /lib/tls/i686/cmov/libnss_dns.so.2
#7  0x0523f00b in _nss_dns_gethostbyname2_r () from /lib/tls/i686/cmov/libnss_dns.so.2
#8  0x002e3d5d in ?? () from /lib/tls/i686/cmov/libc.so.6
#9  0x002e5bf5 in getaddrinfo () from /lib/tls/i686/cmov/libc.so.6
#10 0x00a1a181 in ?? () from /usr/lib/libQtNetwork.so.4
#11 0x00a0fa53 in QHostInfo::fromName(QString const&) () from /usr/lib/libQtNetwork.so.4
#12 0x00f8c88d in ?? () from /usr/lib/libkio.so.5
#13 0x00f8cff1 in ?? () from /usr/lib/libkio.so.5
#14 0x00bfd8d7 in ?? () from /usr/lib/libQtCore.so.4
#15 0x00c07e32 in ?? () from /usr/lib/libQtCore.so.4
#16 0x003a780e in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#17 0x0030b7ee in clone () from /lib/tls/i686/cmov/libc.so.6

Thread 2 (Thread 0xb2e5eb70 (LWP 3805)):
#0  0x00994422 in __kernel_vsyscall ()
#1  0x002fdba6 in poll () from /lib/tls/i686/cmov/libc.so.6
#2  0x058097dd in ?? () from /usr/lib/libresolv.so
#3  0x05807956 in __libc_res_nquery () from /usr/lib/libresolv.so
#4  0x05807f8b in ?? () from /usr/lib/libresolv.so
#5  0x0580820d in __libc_res_nsearch () from /usr/lib/libresolv.so
#6  0x0523ecb6 in _nss_dns_gethostbyname3_r () from /lib/tls/i686/cmov/libnss_dns.so.2
#7  0x0523f00b in _nss_dns_gethostbyname2_r () from /lib/tls/i686/cmov/libnss_dns.so.2
#8  0x002e3d5d in ?? () from /lib/tls/i686/cmov/libc.so.6
#9  0x002e5bf5 in getaddrinfo () from /lib/tls/i686/cmov/libc.so.6
#10 0x00a1a181 in ?? () from /usr/lib/libQtNetwork.so.4
#11 0x00a0fa53 in QHostInfo::fromName(QString const&) () from /usr/lib/libQtNetwork.so.4
#12 0x00f8c88d in ?? () from /usr/lib/libkio.so.5
#13 0x00f8cff1 in ?? () from /usr/lib/libkio.so.5
#14 0x00bfd8d7 in ?? () from /usr/lib/libQtCore.so.4
#15 0x00c07e32 in ?? () from /usr/lib/libQtCore.so.4
#16 0x003a780e in start_thread () from /lib/tls/i686/cmov/libpthread.so.0
#17 0x0030b7ee in clone () from /lib/tls/i686/cmov/libc.so.6

Thread 1 (Thread 0xb7fce700 (LWP 3779)):
[KCrash Handler]
#6  0x00cfd522 in QMetaObject::cast(QObject*) const () from /usr/lib/libQtCore.so.4
#7  0x036127bd in KHTMLPart::parentPart() () from /usr/lib/libkhtml.so.5
#8  0x03612802 in KHTMLPart::toplevelURL() () from /usr/lib/libkhtml.so.5
#9  0x03814bca in ?? () from /usr/lib/libkhtml.so.5
#10 0x0381e2a6 in ?? () from /usr/lib/libkhtml.so.5
#11 0x00d0e263 in QMetaObject::activate(QObject*, int, int, void**) () from /usr/lib/libQtCore.so.4
#12 0x00d0eec2 in QMetaObject::activate(QObject*, QMetaObject const*, int, void**) () from /usr/lib/libQtCore.so.4
#13 0x00d48667 in QTimer::timeout() () from /usr/lib/libQtCore.so.4
#14 0x00d139ae in QTimer::timerEvent(QTimerEvent*) () from /usr/lib/libQtCore.so.4
#15 0x00d083bf in QObject::event(QEvent*) () from /usr/lib/libQtCore.so.4
#16 0x05db9f54 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /usr/lib/libQtGui.so.4
#17 0x05dc167c in QApplication::notify(QObject*, QEvent*) () from /usr/lib/libQtGui.so.4
#18 0x094d7bfa in KApplication::notify(QObject*, QEvent*) () from /usr/lib/libkdeui.so.5
#19 0x00cf86cb in QCoreApplication::notifyInternal(QObject*, QEvent*) () from /usr/lib/libQtCore.so.4
#20 0x00d257ce in ?? () from /usr/lib/libQtCore.so.4
#21 0x00d230e0 in ?? () from /usr/lib/libQtCore.so.4
#22 0x007ade78 in g_main_context_dispatch () from /lib/libglib-2.0.so.0
#23 0x007b1720 in ?? () from /lib/libglib-2.0.so.0
#24 0x007b1853 in g_main_context_iteration () from /lib/libglib-2.0.so.0
#25 0x00d2302c in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/libQtCore.so.4
#26 0x05e5abe5 in ?? () from /usr/lib/libQtGui.so.4
#27 0x00cf6c79 in QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/libQtCore.so.4
#28 0x00cf70ca in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/libQtCore.so.4
#29 0x00cf953f in QCoreApplication::exec() () from /usr/lib/libQtCore.so.4
#30 0x05db9dd7 in QApplication::exec() () from /usr/lib/libQtGui.so.4
#31 0x0212859f in kdemain () from /usr/lib/libkdeinit4_konqueror.so
#32 0x0804dde1 in _start ()

Reported using DrKonqi

Comment 1 Dario Andres 2009-11-21 15:02:46 UTC

* This is bug 200717.
* We need a *valid* email account because, 99% of the times, we need to contact back the reporter to ask for more information. (I wonder if you are going to get this reply...)
* You are the first user complaining about the crash reporting tool since 5 months and 5000 thousand reports created by the tool (by "normal" users). In fact, most of the people prefer the new crash reporting tool to use bugzilla directly.
* The tool was already improved a lot in KDE4.4 to not waste users nor developers time that much.
* Some times the bugzilla server gets busy and the crash reporting tool will take some time to access the bugs database.
* You are encouraged to propose your suggestions are improvements filing a bug in the "drkonqi" product here in bugs.kde.org. If you had some specific problems with the application workflow, please detail us about that.

Regards

*** This bug has been marked as a duplicate of bug 200717 ***