Bug 214932

Summary:	Does not recognize printer, although usb and has driver
Product:	[Unmaintained] system-config-printer-kde	Reporter:	Pascal d'Hermilly <pascal>
Component:	general	Assignee:	Jonathan Riddell <jr>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	cfeck, snowhg
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Pascal d'Hermilly 2009-11-17 08:31:57 UTC

Version:            (using KDE 4.3.2)
OS:                Linux
Installed from:    Ubuntu Packages

The printer configuration wizard is not able to auto-recognize my HP P2035 (USB) printer, although I can choose the correct driver manually.

Comment 1 Paul L. 2010-03-22 00:46:48 UTC

KDE Version: 4.4.1
OS: Kubuntu Karmic Koala 9.10
Kernel: 2.6.31-20-generic i686 (32 bit)

My Panasonic KX-P4410 laser printer can not be configured in Kubuntu Karmic 9.10 using Printer Configuration (K > Settings > System Settings > Printer Configuration), Printers (K > Applications > System > Printers), or through CUPS 1.4.1. It is simply not detected, so it can't be configured. This same printer works flawlessly in Kubuntu Jaunty Jackalope 9.04.

lsusb doesn't 'see' it:

Bus 001 Device 007: ID 0644:0000 TEAC Corp. Floppy
Bus 001 Device 008: ID 0458:0003 KYE Systems Corp. (Mouse Systems) Genius NetScroll+
Bus 001 Device 006: ID 0409:0059 NEC Corp. HighSpeed Hub
Bus 001 Device 005: ID 05e3:0702 Genesys Logic, Inc. USB 2.0 IDE Adapter
Bus 001 Device 004: ID 05e3:0702 Genesys Logic, Inc. USB 2.0 IDE Adapter
Bus 001 Device 002: ID 0409:0059 NEC Corp. HighSpeed Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1309:f002
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

grep printer /var/log/dmesg shows:

[   20.598694] usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x1309 pid 0xF002

grep usbcore /var/log/dmesg shows:

[    0.565973] usbcore: registered new interface driver usbfs
[    0.565973] usbcore: registered new interface driver hub
[    0.565973] usbcore: registered new device driver usb
[    4.260427] usbcore: registered new interface driver usb-storage
[    5.773135] usbcore: registered new interface driver hiddev
[    5.775684] usbcore: registered new interface driver usbhid
[   23.588602] usbcore: registered new interface driver usblp

I would like to use my printer.

Comment 2 Paul L. 2010-04-11 23:18:51 UTC

Please, will someone confirm this - it is a real problem. I have no printer running Kubuntu Karmic 9.10 (32-bit), kernel 2.6.31-21-generic i686 (32 bit), KDE 4.4.2. As I stated, this exact same printer, running on the exact same PC, but running Kubuntu Jaunty 9.04 (32-bit), KDE 4.4.x, works fine. CUPS sees it and it can be managed.

I just want to use my printer in Karmic. I don't think that is asking to much.

Comment 3 Pascal d'Hermilly 2010-04-12 15:37:09 UTC

@paul
Your problem seems to be unrelated to kde and therefore this bug, as the printer isn't even recognised by the basic tools.
Instead you should file a bug on launchpad.net which is Ubuntu's bug tracker.

Comment 4 Christoph Feck 2013-11-23 20:34:05 UTC

"system-config-printer-kde" is no longer maintained and has been replaced with "Print Manager" since KDE 4.10. The new version is a C++ rewrite of the old Python version, and may still lack some features or have some bugs.

If this or another issue still needs to be addressed in KDE 4.10 or newer, please add a comment, or report it for "Print Manager".