Bug 140747

Summary: Usability: Distinguish or merge concepts of "mail templates" and "custom templates"
Product: [Applications] kmail2 Reporter: Christoph Roeder <webmaster>
Component: UIAssignee: kdepim bugs <kdepim-bugs>
Status: CONFIRMED ---    
Severity: wishlist CC: bluedzins, dmiceman, jtamate, pancho.s, werner
Priority: NOR Keywords: triaged
Version: 4.10 pre   
Target Milestone: ---   
Platform: unspecified   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: settings dialog for custom templates
empty "new" menu

Description Christoph Roeder 2007-01-28 00:39:15 UTC 
Version:           Unbekannt (using KDE 3.5.6, Kubuntu (edgy) 4:3.5.6-0ubuntu1~edgy1)
Compiler:          Target: i486-linux-gnu
OS:                Linux (i686) release 2.6.17-10-generic

I created an mail-template for type "common", but it's not available at File: New: New Message from Template.
Comment 1 Philip Rodrigues 2007-01-28 18:05:11 UTC 
I can't reproduce this. I open a new message, type something in it, then Message->Save as template. It is then available in the menu. Am I missing some other step?
Comment 2 Christoph Roeder 2007-01-28 18:13:30 UTC 
I used the new Settings-Menu "Custom Templates".

I'll attach an 2 screenshots, hope this will help.
Comment 3 Christoph Roeder 2007-01-28 18:14:17 UTC 
Created attachment 19457 [details]
settings dialog for custom templates
Comment 4 Christoph Roeder 2007-01-28 18:15:22 UTC 
Created attachment 19458 [details]
empty "new" menu
Comment 5 Allen Winter 2007-01-28 20:36:57 UTC 
The "New Message from Template" menu is taken from the templates folder. So, you need to create some messages in the templates folder first.  The menu does not look in the custom templates.

I know. This is a big usability problem that we just didn't have the time to finish before the 3.5.6 release.  I hope we can improve things for 3.5.7.

I will leave this bug open until we can fix the usability problems.
Comment 6 Christoph Roeder 2007-01-28 21:18:34 UTC 
Ok, good to know ;)
Comment 7 Thomas McGuire 2007-07-17 13:39:00 UTC 
Mass-changing component to "templates" and adding original template author to 
CC list.
Comment 8 Maciej Pilichowski 2008-04-08 12:45:29 UTC 
The problem is also (?) that there is not such category as "new message" (only reply, forward) -- those are distinct templates since %QUOTE (for example) does not make sense in "new message".
Comment 9 Jaime Torres 2008-09-23 08:56:51 UTC 
In kmail 1.10.1, there are templates for new message.
Comment 10 werner 2009-02-08 18:07:38 UTC 
oh, well - I just stumbeled over the same issue here with kmail 1.11.0 :)
- and although I could confirm Allen's explanation (comment #5),
I find it very confusing, not to use the templates defined in kmail-settings-editor-custom templates in the 'file-new' menu, but rather messages stored in the 'template' folder
(which can't handle placeholders, anyways).
Comment 11 Bernd Oliver Sünderhauf 2012-12-05 16:22:37 UTC 
Still applies to kmail2.
This is basically "by design", but the design isn't good usability-wise.
We can either distinguish the two concepts more, or try to merge them.
Either way, this needs improvement.