Bug 108410

Summary:	khelpcenter no io-slave Error loading 'kio_help'
Product:	[Applications] khelpcenter	Reporter:	Udo Blasel <ub13>
Component:	general	Assignee:	Documentation Editorial Team <kde-doc-english>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	de.meyer.maarten, luigi.toscano
Priority:	NOR
Version:	3.3.1
Target Milestone:	---
Platform:	unspecified
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Udo Blasel 2005-07-01 18:41:35 UTC

Version:           3.3.1 (using KDE 3.3.2,  (3.1))
Compiler:          gcc version 3.3.6 (Debian 1:3.3.6-5)
OS:                Linux (i686) release 2.4.30

The following occurs when I try to get help over the HelpCenter for a program.
--------------------------------------------------------------
An error occurred while loading help:/kpf/index.html:

Could not start process Unable to create io-slave:
klauncher said: Error loading 'kio_help'.
--------------------------------------------------------------
This happens after upgrading to Debian Sarge.
I had to reinstall the KDE (3.3.2) - so there is maybe something left on the system. Before I used some Marillat backports, which where deleted with the upgrade. apt-get tells me everything is fine.

I looked for libxslt und libsml2. They are there with specific versions. I also installed libxml2-dev.

Any suggestions.

Comment 1 Thiago Macieira 2005-07-02 02:49:14 UTC

Do you have a kio_help.la file in your system? How about kio_help.so? And help.protocol?

Comment 2 Udo Blasel 2005-07-05 13:32:00 UTC

kio_help.la =>  /usr/lib/kde3/kio_help.la
kio_help.so =>  /usr/lib/kde3/kio_help.so
So these files are there.

help.protocol =>  Sorry, how to find out?
If I try to input e.g. "help:konqueror" in the command line of the browser I get the same error, as mentioned above.

Comment 3 Thiago Macieira 2005-07-06 06:56:39 UTC

It should be in /usr/lib/kde3/share/services/help.protocol

Comment 4 Udo Blasel 2005-07-06 10:15:57 UTC

No, but I found it in:  /usr/share/services/help.protocol
It is "root:root with 644" like all other *.protocol files.

The content is here:
---------------------------
[Protocol]
exec=kio_help
protocol=help
input=none
output=filesystem
reading=true
defaultMimetype=text/html
Icon=help
Class=:local
--------------------------

Comment 5 Will Stephenson 2005-11-11 16:43:25 UTC

still a problem?

Comment 6 Udo Blasel 2005-11-12 12:28:34 UTC

yes.
but I don't use it.

Comment 7 Maarten De Meyer 2012-04-16 13:44:25 UTC

Can you still confirm this bug?

Comment 8 Luigi Toscano 2016-03-12 21:57:59 UTC

It's been a while, but I'm pretty sure it was an installation issue (never seen in those years in different distributions and khelpcenter versions). Please file a new bug if it still applies.