Version: (using KDE KDE 3.3.1) Installed from: Compiled From Sources Compiler: GCC 3.4.1 OS: Linux I just installed KDE-3.3.1 (from source) and am trying to get KMail to work. I am attempting to retrieve mail from an IMAP server and I'm having some problems with it. It checks the mail just fine but it never finishes the process. It gets to 98% and just sits there. I can sometimes abort whatever it's doing and then check certain folders. At first I thought there's either too much mail or it's just taking a long time processing it all. So I started to select some folders to subscribe to instead of checking all folders to see when the problems starts to happen. I kept adding folders to the subscription list and kept checking for new mail. It worked fine until I added some folder at which point it got to the 98% again and just sat there. The just added folder was empty. I removed this folder from the subscription list, restarted KMail assuming things would work again, but it didn't work then. It got to 98% again and then nothing. I removed more folders from the subscription list and at some point it started to work normally again. It doesn't seem to be tied to any particular folder it's checking mail in and hanging on. I can provide a "strace" output if it would be helpful.
Please compile kmail with --enable-debug=yes and send us the debug output that you get on the console when you check for new mail.
Output is as follows: kmail: processNextCheck, remaining 1 kmail: for host localhost current connections=0 and limit is 0 kmail: connection limit reached: false kmail: processing next mail check for Garion kmail: KMFolderImap::checkValidity of: /INBOX/ kmail: check mail started - connections for host localhost now is 1 kmail: KMFolderImap::slotCheckValidityResult of: INBOX kmail: [void KIMProxy::unregisteredFromDCOP(const QCString&)] anonymous-21497 That is all that shows up. Kmail's progress bar when checking the mail got to 98% and nothing happens past that. It does indicate the proper amount of new email in all the folders, but I can't open any of them. When I try, the message "kmail: account Garion busy, queuing" sometimes appears, but not always. I forgot to mention this in the original bug report: I'm using courier-imap version 3.0.7
Please apply the attached patch (go to your kmail directory and do "patch -p0 < debugmailcheck.diff"), recompile and get the debug output. Thanks. Carsten Created an attachment (id=8122) debugmailcheck.diff
Patch applied, here's the output from the last few lines: kmail: statresult 0 kmail: [void KMAcctImap::postProcessNewMail(KMFolder*)] Somefolder1 remain=3 kmail: statresult 0 kmail: [void KMAcctImap::postProcessNewMail(KMFolder*)] Somefolder2 remain=2 kmail: statresult 0 kmail: [void KMAcctImap::postProcessNewMail(KMFolder*)] Somefolder3 remain=1 (Somefolder* aren't the real names but I've changed the foldernames as they are names of people at work). And this is the point where kmail sits waiting for something at 98% progress. Earlier on it did the "stat"s on the three aforementioned folders: kmail: remain=161 kmail: stat /INBOX.Work.USG.Somefolder1/;SECTION=UNSEEN kmail: folder returned true kmail: remain=162 kmail: stat /INBOX.Work.USG.Somefolder2/;SECTION=UNSEEN kmail: folder returned true kmail: remain=163 kmail: stat /INBOX.Work.USG.Somefolder3/;SECTION=UNSEEN kmail: folder returned true kmail: check mail started - connections for host localhost now is 1 ----- After it gets stuck at 98% I can close Kmail and these last few lines of output show: kmail: Closing last KMMainWin: stopping mail check kmail: processNextCheck, remaining 0 kmail: account Garion finished check kmail: connections to server localhost now 0 kmail: KMKernel::~KMKernel -----
On Monday 01 November 2004 16:03, Gerard Beekmans wrote: > 16:03 ------- Patch applied, here's the output from the last few lines: > > kmail: statresult 0 > kmail: [void KMAcctImap::postProcessNewMail(KMFolder*)] Somefolder1 OK, I need the _complete_ debug output as you cut off the important part. If you don't want to attach it here you can send it to me in private mail (burghardt@kde.org)
I'll email you the debug log unaltered (rather not put it here for privacy reasons).
Please check if the attached patch fixes your problem. Created an attachment (id=8127) kmfolderimap.diff
Confirmed, that patch fixes the problem. After that last folder is checked I get the expected messages about the account being finished checking and a summary with which folders have new emails and how many. I'll do some more testing to make sure it keeps on working as expected. If it doesn't cause more problems did you want me to mark the bug as resolved, or will one of kmail developers take care of that (I'm not sure what the policy is).
CVS commit by burghard: Correctly end new-mail-check when a folder reports an error. BUG: 92416 M +1 -1 kmfolderimap.cpp 1.229.2.3 --- kdepim/kmail/kmfolderimap.cpp #1.229.2.2:1.229.2.3 @@ -1730,6 +1730,6 @@ void KMFolderImap::slotStatResult(KIO::J } } - emit numUnreadMsgsChanged( folder() ); } + emit numUnreadMsgsChanged( folder() ); }