Bug 89671 - Add a NEEDINFO resolution (to go with FIXED, WORKSFORME, etc.)
Summary: Add a NEEDINFO resolution (to go with FIXED, WORKSFORME, etc.)
Status: RESOLVED FIXED
Alias: None
Product: bugs.kde.org
Classification: Websites
Component: general (show other bugs)
Version: unspecified
Platform: Compiled Sources Linux
: NOR wishlist
Target Milestone: ---
Assignee: Matt Rogers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2004-09-17 06:47 UTC by Matt Rogers
Modified: 2009-03-26 18:31 UTC (History)
3 users (show)

See Also:
Latest Commit:
Version Fixed In:


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Description Matt Rogers 2004-09-17 06:47:10 UTC
Version:            (using KDE Devel)
Installed from:    Compiled sources

a NEEDINFO resolution state would be good so that when we need more info from a bug reporter due to a link that's gone 404 on us or a long period of time that's gone by after asking a question, we can mark those bugs as resolved, and if the reporter provides more info, reopen the bug. Otherwise the bug stays closed and is just one less nuisance we have to worry about...
Comment 1 Nicolas Goutte 2004-09-18 18:08:15 UTC
Normally the state UNCONFIRMED is for "more info". Otherwise if a bug cannot be handled with the current information, in KDE it is typically changed to RESOLVED/INVALID.

Have a nice day!
Comment 2 Matt Rogers 2004-09-18 18:31:11 UTC
yes, i'm aware of this. I've been a KDE developer for quite awhile now.
However, why let these bugs sit as unconfirmed for months, and even years, when we can mark them RESOLVED/NEEDINFO and close them? They're not invalid bugs. If more info is provided, great! If not, then they're marked as resolved and people who look through bugzilla for something to work on have less to wade through. I don't think that INVALID is an appropriate status in those cases.
Comment 3 Nicolas Goutte 2004-09-18 18:38:33 UTC
Well, then you should perhaps report it to http://www.bugzilla.org/ so that it 
got added upstream.

Have a nice day!

Comment 4 Matt Rogers 2004-09-19 19:04:21 UTC
why should i do this when we can easily customize our own bugzilla?
Comment 5 Lubos Lunak 2004-09-26 20:03:03 UTC
RESOLVED REMIND works quite well for such cases :).
Comment 6 Stefan Monov 2007-01-07 20:06:54 UTC
Lubos, http://bugs.kde.org/bug_status.html says:
REMIND: The problem described is a bug which will probably not be fixed in this version of the product, but might still be.

So NEEDINFO is still necessary I think.
Comment 7 Dan Meltzer 2009-01-24 01:50:02 UTC
Well Mr. Matt, you can maybe fix this yourself now :)
Comment 8 Matt Rogers 2009-03-26 18:31:08 UTC
yay for the new NEEDSINFO