Bug 56610 - reproducable installation failure - message ". . . just found a bug in the kde kernel configurator."
Summary: reproducable installation failure - message ". . . just found a bug in the kd...
Status: RESOLVED FIXED
Alias: None
Product: kcontrol
Classification: Miscellaneous
Component: kcmlinuz (show other bugs)
Version: unspecified
Platform: Mandrake RPMs Linux
: NOR crash
Target Milestone: ---
Assignee: Malte Starostik
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-03-30 06:36 UTC by Paul Michael Bateson
Modified: 2003-07-07 07:34 UTC (History)
0 users

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Description Paul Michael Bateson 2003-03-30 06:36:19 UTC
Version:            (using KDE KDE 3.1)
Installed from:    Mandrake RPMs
OS:          Linux

I contacted Mandrake but could not locate a bug reporting system so I will try kde.

I do not know who wants ownership of this but I will give you this.

- I downloaded mdk 9.1 iso images - installed - something wrong - desktop icons will not open on click but will open on right click, 'Open..." - menu commands work properly - root choice on login causes busy cursor for about a minute then total system failure (read crash, read Windows?) - generally messages appear advising that my configuration is not uptodate, I choose to repair, no apparent effect - main problem appears to be the underlying configuration files - network will not work, hangs machine

- click menu > control centre > linux kernel - message "sorry, the kernel configuration could not be read due to the following error - cannot open /usr/src/linux//config.in for reading - either your kernel sources contain invalid configuration rules or you just found a bug in the kde kernel configurator. This is verbatim.

- I downloaded one set of mdk iso images from one site and found the previous problems. They kept appearing after about four or five full installations so I downloaded another full set from another site, reformatted the hard drive and the problems kept appearing.

- This problem is 100% reproducible. Please tell me who may be interested? What files do you want and where do I send them?
Comment 1 Thiago Macieira 2003-03-30 15:20:15 UTC
Problem 1: I cannot make heads or tails of it. You say you have a crash. In what 
KDE program does it happen? What exactly do you do to make it crash? What KDE 
version is it? And please try a recent version of KDE as well (3.1.1). 
 
Problem 2: does the file /usr/src/linux/config.in exist? If it doesn't, you must have not 
installed the necessary packages in your Mandrake. Not a KDE problem. 
 
Comment 2 Paul Michael Bateson 2003-03-30 16:48:53 UTC
Subject: Re:  reproducable installation failure - message ". .
 . just found a bug in the kde kernel configurator."

Sunday, 30 March 2003

Good Day Thiago Maciera . . .

Thank You for the reply.

The problem is I do not know what the problem is! I am not a techie at 
linux.

Problem 1:    The problem is visible in desktop. The problem shows in 
control centre. The problem shows in login. You tell me which 
application is affected? The actual crash occurs at login. I login as 
root and get a busy cursor for about a minute and then a total operating 
system failure. The version is 3.1. I am not technologically advanced 
enough to upgrade a particular application nor do I want to since I just 
downloaded this version.

Problem 2:   The file does not exist. The display reports . . . 
/linux//config.in . . .  not . . . /linux/config.in . . . . Please note 
the added forward slash. It may make a difference. The installation was 
done about ten times from two different iso locations and from no added 
applications to every application. The result was the same.

The symptom is kde but the cause may be something else either the linux 
kernel configuration or the mandrake packaging. I asked for help to find 
out the problem. Please offer me some educated help so that I can 
continue to find the problem.

I Thank You for your attention to this matter.

Paul Michael Bateson


My message asked for help.

Thiago Macieira wrote:

>------- You are receiving this mail because: -------
>You reported the bug, or are watching the reporter.
>     
>http://bugs.kde.org/show_bug.cgi?id=56610     
>
>
>
>
>------- Additional Comments From thiagom@mail.com  2003-03-30 15:20 -------
>Problem 1: I cannot make heads or tails of it. You say you have a crash. In what 
>KDE program does it happen? What exactly do you do to make it crash? What KDE 
>version is it? And please try a recent version of KDE as well (3.1.1). 
> 
>Problem 2: does the file /usr/src/linux/config.in exist? If it doesn't, you must have not 
>installed the necessary packages in your Mandrake. Not a KDE problem.
>
>  
>


Comment 3 Thiago Macieira 2003-03-30 17:25:48 UTC
This is a bug tracking system, not a help service. If you have problems and you 
need help with, please try and find a mailing list or chat channel to solve your 
doubts. Post here only symptoms you believe to be bugs. 
 
As for your config.in problem, you simply forgot to install a package in your system. 
It is NOT a bug. And double forward slashes don't make a difference. 
 
As for your first problem, I still don't understand it. For me, it seems you're 
describing several different failures. Please describe, instead, what was running 
when nothing was wrong, what state things were in and what exactly you did that 
triggered the problem. 
 
Comment 4 Paul Michael Bateson 2003-03-30 18:41:45 UTC
Subject: Re:  reproducable installation failure - message ". .
 . just found a bug in the kde kernel configurator."

Sunday, 30 March 2003

Good Day Thiago Maceira . . .

Thank You for the reply.

Para One:   I realise that this is probably not your domain but can you 
pass on the probable package that was not installed? A few times, I 
chose all packages for installation. The loading should have installed 
all the necessary packages.

Para Two:    It is difficult to compose a response to <what was running 
when nothing was wrong.> kde defaulted to something wrong. kde's normal 
mode is <something wrong.> It starts with <something wrong.> This is the 
best that I can say.

The several different failures are symptons of a problem. I am 
describing several symptons of a problem. I sure hope that this is only 
one problem. The symptons appeared after I loaded linux. I do not want 
to appear facitious but it is that simple. The symptons are visible as a 
user login on the desktop. I do nothing other than login. No 
applications are loaded by me after the gui appears. When the desktop 
appears the symptons appear. I cannot open a desktop application by a 
click. I tried a double-click but no open. A right-click and Open . . . 
starts the application. The menu items generate properly started kde 
applications. The kde control centre appears as normal. Everything seems 
to work until I try to modify a root property. Then the errors appear. 
In the terminal the su command does what it is supposed to do. I become 
the root user. root opens the login manager in control centre.

The root login did not appear at first until I moved about the control 
centre and found an option to make root visible as a menu item. When I 
clicked on root at login, a busy cursor appeared for about one minute 
then a total operating system failure.

This may sound over simplified but the symptons were triggered by 
starting kde. If this is a package problem then it is a fundamental 
basic package that is not being loaded. It is one of the main 
configuration packages. This is possible but not probable.

I really appreciate your assistance.

I Thank You for your attention to this matter.

Paul Michael Bateson

Thiago Macieira wrote:

>------- You are receiving this mail because: -------
>You reported the bug, or are watching the reporter.
>     
>http://bugs.kde.org/show_bug.cgi?id=56610     
>
>
>
>
>------- Additional Comments From thiagom@mail.com  2003-03-30 17:25 -------
>This is a bug tracking system, not a help service. If you have problems and you 
>need help with, please try and find a mailing list or chat channel to solve your 
>doubts. Post here only symptoms you believe to be bugs. 
> 
>As for your config.in problem, you simply forgot to install a package in your system. 
>It is NOT a bug. And double forward slashes don't make a difference. 
> 
>As for your first problem, I still don't understand it. For me, it seems you're 
>describing several different failures. Please describe, instead, what was running 
>when nothing was wrong, what state things were in and what exactly you did that 
>triggered the problem.
>
>  
>


Comment 5 Ismail Donmez 2003-04-21 13:56:02 UTC
Possible answer for problem 2 is that you dont have kernel source installed. 
All other problems seem to be Mandrake specific. You can try Mandrake bug 
system located @ https://qa.mandrakesoft.com/
Comment 6 Aaron J. Seigo 2003-07-07 07:34:18 UTC
yes, the problem with the kernel config not working is that you haven't installed the 
kernel sources. 
 
other problems are almost guaranteed to be an installation/packaging issue and not a 
KDE issue. there are several good Mandrake user support email lists one can 
subscribe to. i am closing this bug report now.