Bug 51362 - setting 'delete mail from server' or pop account delates mail before it's downloaded
Summary: setting 'delete mail from server' or pop account delates mail before it's dow...
Status: RESOLVED FIXED
Alias: None
Product: kmail
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
: 50978 (view as bug list)
Depends on:
Blocks:
 
Reported: 2002-11-30 14:48 UTC by Karim
Modified: 2007-09-14 12:17 UTC (History)
1 user (show)

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Description Karim 2002-11-30 14:48:37 UTC
Version:            (using KDE KDE 3.0.3)
Installed from:    SuSE RPMs
OS:          Linux

This is a rather interisting one.  I'm Using KDE 3.0.3 which came with Linux SuSe 8.1.I have a yahoo pop account and download the mails directly to my machine.  I have specified in the network -> receiving my pop account details.  I also wanted to remove the mails from the server once on my machine. The only change to the default configuration that I made was I set the delete mail from server check box.I now find that sometimes I check my mail using KMail and I don't seem to have any mail, but when I log into my yahoo account the mail is there, in the trash can marked as unread.This does not happen all the time, I would say 90% of the time. Please also note that I don't check my yahoo mail on daily basis.  If Kmail finds mail, it download the mail correctly all messages, when It doesn't I find all the mail that I know I should have received in the yahoo trash can, no mail is lost so I assume that the mail somehow is moved there as I log in (my assumption could be wrong though).One thing to note I'm a Linux, KDE & SuSe newby. I know a lot about Microsoft but very little about KDE (but am learning all the time).  Please make any feedback/ insrtuctions very simple to follow.Thanks
Comment 1 Arie Huijzer 2003-02-10 22:08:16 UTC
Hello I had the same kind of problems.
SUSE 8.1 + kmail + a pop acount or WINXP
1. Init of kmail, 
2. 1st download of mail: NO problem ocurred all mails were downloaded.
3. 2nd download no mail found although I'am shure I had mail.
4. I stayed online, did not close kmail and half an hour later I checked the 
mail box, mail sended to the server in the period kmail was running on the 
desktop was recieved properly
I also had a problem with the filters:
5. defined a filter for moving incoming mail of a user group to a certain folder
6. the first the filter worked properly.
7. the second the filter did not work at all.
Comment 2 Stephan Kulow 2003-09-24 17:16:45 UTC
*** Bug 50978 has been marked as a duplicate of this bug. ***
Comment 3 P. J. Schüngel 2004-01-06 13:20:14 UTC
I appear to have the same problem using KMail 1.5.4 (coming with KDE 3.1.4 in SuSe 9.0 running on an Athlon system.) On my POP account, newly arriving mail comes in nicely if KMail is already running. However, when dialing up and starting the download, KMail might delete all messages and report there are none, or download only some of the mails and delete the remaining. Deleted messages are then lost permanently. The problem seems to be worse when the connection is slow - I'm still using a 56k modem dail-up connection and sometimes have bad data rates. I can't say if the problem occurs with another protocal as my provider only supports POP. Maybe there is some kind of a timeout problem but of course, losing possibly important mails is not an option to me. The current workaround for me is to use Mozilla 1.5 which appears to be fine.
Comment 4 Karim 2004-01-14 11:40:39 UTC
Very interesting scenario, I upgraded a few months ago to SuSe 8.2.  Am running KDE 3.1.1 along with KMail 1.5.1 (all packaged with SuSe 8.2).  The interesting thing is that I'm no longer losing mail.  All received mail is now downloaded to the machine.  I'm now not so sure if it's a good idea to upgrade to KMail 1.5.4.  I must add I'm now connecting using ADSL, but I don't leave my machine logged on (or running for that matter).
Comment 5 Richard 2004-01-17 18:46:27 UTC
We have a similar problem.  We are running SuSe 9.0 and KDE 3.1.4 Don't know the version of Kmail because we can not even open it now.  The problem began with Kmail deleting messages from our mail server, despite being set not to.  We had verified the settings several times before it quit functioning completely.  For reasons we can not fathom, Kmail reported not being able to send email to a particular address claiming the address defective. (There was nothing wrong with the address.)  It held all of the related copies of the message, despite reporting only one "defective" email address.  We then tried to "forward" the messages undesireably downloaded to ourselves.  That generated a message on every email that there was a message with a defective address and identified it as the first suppossedly defective message.  None of the other emails, which did not contai that address, could be forwarded or otherwise sent back to the mail server.  Now Kmail does not open at all.  We are extremely disappointed that SuSe would include a program this damagingly defective in a release. As a business we expect programs to function properly, not generate serious problems. This program is a menace!
Comment 6 Ingo Klöcker 2004-07-27 00:16:14 UTC
- The original problem seems to be resolved.
- comment #1 contains too little information and the filter problem is unrelated.
- ad comment #3: In certain situations KMail could indeed delete messages which were never downloaded. This has been fixed for KDE 3.3.
- comment #5 is not even remotely on topic. Richard should have asked for help on the kdepim-users mailing list.
Comment 7 Karim 2004-07-27 03:50:05 UTC
Just out of curiosity does anyone know if this was a KMail issue or KDE issue?  Also which combination of versions of KDE and KMail actually eliminates this issue?
I've been holding off upgrading until this issue is fixed (you know If it isn't broke don't fix it!!)
Thanks