Bug 464276 - failed to load image
Summary: failed to load image
Status: RESOLVED DUPLICATE of bug 439581
Alias: None
Product: digikam
Classification: Applications
Component: Preview-Image (show other bugs)
Version: 7.9.0
Platform: Ubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-14 13:58 UTC by gunterjanssens
Modified: 2023-01-22 20:09 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:

Attachments
failed to load image (272.05 KB, image/png)
2023-01-14 13:58 UTC, gunterjanssens 		Details
bug list (70.05 KB, application/vnd.oasis.opendocument.text)
2023-01-22 20:03 UTC, gunterjanssens 		Details
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Description gunterjanssens 2023-01-14 13:58:47 UTC 
Created attachment 155282 [details]
failed to load image

failed to load image (see printscreen attached)
Comment 1 caulier.gilles 2023-01-14 14:29:36 UTC 
Follow the instructions here to run digiKam under a console and capture debug traces :

https://www.digikam.org/contribute/

Gilles Caulier
Comment 2 Maik Qualmann 2023-01-14 14:30:43 UTC 
Are you using our digiKam AppImage or is it a digiKam version of Ubuntu?

Activate internal debugging in digiKam Setup under Miscellaneous-> System. Then restart digiKam in the terminal and post the debug output from startup to the problem.

Maik
Comment 3 Maik Qualmann 2023-01-21 19:40:46 UTC 
Without the image in question or the debug log, we can't help as the problem is unknown.

Maik
Comment 4 gunterjanssens 2023-01-22 19:56:49 UTC 
I recorded two bugs. Failed to load JPG and MP4
Not possible to import from a SD card
Comment 5 gunterjanssens 2023-01-22 20:03:30 UTC 
Created attachment 155516 [details]
bug list
Comment 6 Maik Qualmann 2023-01-22 20:08:29 UTC 
You are using the Ubuntu digiKam version, it's massively limited because it's a snap package. Snap packages use a sandbox. digiKam therefore has no file permissions outside of your home area. The video problem is also known because Ubuntu's FFmpeg packages are restricted.
Use our AppImage, just make it executable and start.

https://files.kde.org/digikam/

Maik
Comment 7 Maik Qualmann 2023-01-22 20:09:29 UTC 

*** This bug has been marked as a duplicate of bug 439581 ***