Version: 0.8 (using KDE 4.2.0) OS: Linux Installed from: Ubuntu Packages I download files from the USPS website for shipping labels, they download to my desktop as .pdf files, I click the downloaded file to open it and by default Okular tries to open it, you see Okular pop up in the background then a crash report with a link to this site pops up. nothing else. other programs will open these files just fine, like xpdf and a couple others. I even tried opening Okular first then opening the file from within Okular. no good. anything I should run to try to get some better output info?
Attach the file and read http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports
(In reply to comment #1) > Attach the file and read > http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports > I started the copy at the last two "(no debugging symbols found)" lines, that is the point where I tried to open the document that crashes Okular. (no debugging symbols found) (no debugging symbols found) Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported Annotation "Widget" not supported [New Thread 0xb2c45b90 (LWP 7519)] Program received signal SIGSEGV, Segmentation fault. [Switching to Thread 0xb2c45b90 (LWP 7519)] 0xb2cc80fb in Form::findWidgetByRef () from /usr/lib/libpoppler.so.3 (gdb) thread apply all backtrace Thread 2 (Thread 0xb2c45b90 (LWP 7519)): #0 0xb2cc80fb in Form::findWidgetByRef () from /usr/lib/libpoppler.so.3 #1 0xb2cb9f84 in AnnotWidget::initialize () from /usr/lib/libpoppler.so.3 #2 0xb2cba294 in AnnotWidget::AnnotWidget () from /usr/lib/libpoppler.so.3 #3 0xb2cbc6b2 in Annots::createAnnot () from /usr/lib/libpoppler.so.3 #4 0xb2cbc9ca in Annots::Annots () from /usr/lib/libpoppler.so.3 #5 0xb2d22666 in Page::displaySlice () from /usr/lib/libpoppler.so.3 #6 0xb2d264f0 in PDFDoc::displayPageSlice () from /usr/lib/libpoppler.so.3 #7 0xb2e19d55 in Poppler::Page::renderToImage () from /usr/lib/libpoppler-qt4.so.3 #8 0xb2e8805e in ?? () from /usr/lib/kde4/okularGenerator_poppler.so #9 0xb74416ae in ?? () from /usr/lib/libQtCore.so.4 #10 0xb65d650f in start_thread () from /lib/tls/i686/cmov/libpthread.so.0 #11 0xb69477ee in clone () from /lib/tls/i686/cmov/libc.so.6 Thread 1 (Thread 0xb61d38d0 (LWP 7463)): #0 0xb80c0430 in __kernel_vsyscall () #1 0xb693cf77 in poll () from /lib/tls/i686/cmov/libc.so.6 #2 0xb650cc32 in ?? () from /usr/lib/libglib-2.0.so.0 #3 0xb650cf61 in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0 #4 0xb755c478 in QEventDispatcherGlib::processEvents () from /usr/lib/libQtCore.so.4 #5 0xb6cbbea5 in ?? () from /usr/lib/libQtGui.so.4 #6 0xb753052a in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4 #7 0xb75306ea in QEventLoop::exec () from /usr/lib/libQtCore.so.4 #8 0xb7532da5 in QCoreApplication::exec () from /usr/lib/libQtCore.so.4 #9 0xb6c21767 in QApplication::exec () from /usr/lib/libQtGui.so.4 #10 0x0804e497 in _start () #0 0xb2cc80fb in Form::findWidgetByRef () from /usr/lib/libpoppler.so.3 (gdb) does this help any? Thanks in advance for your time!
This is a bug in an old version of the Poppler library. Please update it (contact the support of your distro to know if/how the can provide upgrades for it).