Bug 156896 - after clicking on kickoff the screen turns grey
Summary: after clicking on kickoff the screen turns grey
Status: RESOLVED NOT A BUG
Alias: None
Product: plasma4
Classification: Unmaintained
Component: widget-kickoff (show other bugs)
Version: unspecified
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-01-29 07:56 UTC by Andrei Vasile
Modified: 2008-02-06 12:04 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Yast Package Update.jpg (51.11 KB, image/jpeg)
2008-02-06 02:49 UTC, Ian Smith
Details

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Description Andrei Vasile 2008-01-29 07:56:45 UTC
Version:            (using KDE 4.0.0)
Installed from:    SuSE RPMs
Compiler:          gcc 4.2-24 i586 
OS:                Linux

System loads - kde4 initializes - the desktop screen is OK - clicking on desktop icons is OK (respective applications open promptly). Task-bar icons work well too (I tried the clock icon and changed some clock display settings).
The problem occurs when click on the Start button - the screen turns grey (or blank, call it whatever), and no further action can be taken under that session (unless get in console mode). I open a new session using KDE3.5 and all is fine again.
I have Suse 10.3/KDE3.5 installed and running very well. Yesterday I learned of KDE4 and wanted to give it a test and a look at. Looks impressive. Hats off to you!
Comment 1 FiNeX 2008-01-29 09:23:42 UTC
"start button" ???? Are you talking about kickoff???
Comment 2 Andrei Vasile 2008-01-29 09:29:22 UTC
Dear FiNeX

Yes, call it as you like. It is that desktop button, located left-down 
corner of the screen, that opens the K Menu.
I may have selected the wrong application during the bug reporting 
process. Mea culpa!

All the best
Andrei


FiNeX wrote:
[bugs.kde.org quoted mail]
Comment 3 FiNeX 2008-01-29 09:53:46 UTC
No problem Andrei :-)
I've corrected the summary too.
Comment 4 Andrei Vasile 2008-01-29 09:57:49 UTC
Thanks a ton!
Andrei

FiNeX wrote:
[bugs.kde.org quoted mail]
Comment 5 Ian Smith 2008-02-02 12:33:11 UTC
I have the same problem. Also using 10.3 and KDE 3.5.

The following may help:

1. This seems new. I had no problems after initial download (11 Jan). Problem started after updating on (I think) 29 Jan

2. Quitting plasma and deleting plasma-appletsrc doesn't help

3. Restarting plasma from Konsole, I get the message:

Object::connect: No such slot Tasks::launchActivated()
Task added, isActive =  false
Task added, isActive =  true

4. When plasma crashes, Konsole reports: 

plasma: symbol lookup error: /usr/lib64/kde4/plasma_applet_launcher.so: undefined symbol: _ZNK13KServiceGroup13SuSEshortMenuEv

Hope this helps
Ian 
Comment 6 Sebastian Sauer 2008-02-02 13:03:35 UTC
added Stephan to the CC-list since he probably has an idea there. Did SuSE apply patches to kdecore/plasma and/or may this be a binary incompatibility prob with kdecore?
Comment 7 Stephan Binner 2008-02-02 17:12:35 UTC
Symbol lookup error indicate an user error (like updating kdebase but not kdelibs packages).
Comment 8 Sebastian Sauer 2008-02-02 18:03:02 UTC
ah, ok. thank you Stephan!
Comment 9 Ian Smith 2008-02-03 03:19:06 UTC
Yes, thank you Stephan - and Sebastian of course!

For Andrei: I tried updating kdelibs packages, which Stephan suggested might be the problem, but that didn't work for me. 

Eventually, I did what I proabably should have done in the first place, and selected update "all packages" "if newer version available". Everything is working fine now.

Thanks again.

Ian
Comment 10 Andrei Vasile 2008-02-05 17:15:11 UTC
Dear Ian

What "all packages" to update? I am a bit lost.
I have reinstalled kde4 and the problem persists: when click on KDE menu 
start button the KDE4 desktop vanishes.

All the best
Andrei

Ian Smith wrote:
[bugs.kde.org quoted mail]
Comment 11 Ian Smith 2008-02-06 02:49:52 UTC
Hi Andrei,


I have reinstalled kde4 and the problem persists: when click on KDE menu
> start button the KDE4 desktop vanishes.



Yes, I also re-installed KDE4 without success. I wondered if there was
an error in the SUSE package dependencies, but I use a combination of YAST
and Smart, for package management, so it's possible my RPM database got
corrupted.

Anyway, to answer your question, open the YAST "Software
Management" program, then select the "Package" menu, then the "All Packages"
menu item, then "Update if newer version available".

The attached screen-shot should also help.

It's a good idea to do this from time to time anyway to keep your system up
to date.

Good luck and please let me know whether you're successful or not.

Cheers
Ian
Hi Andrei,<br><br><br><div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I have reinstalled kde4 and the problem persists: when click on KDE menu<br>start button the KDE4 desktop vanishes.</blockquote><div><br>Yes, I also re-installed KDE4 without success.&nbsp;I&nbsp;wondered&nbsp;if&nbsp;there was an&nbsp;error&nbsp;in&nbsp;the SUSE package&nbsp;dependencies,&nbsp;but&nbsp;I&nbsp;use a combination of YAST and Smart, for package management, so it&#39;s possible my RPM database got corrupted.<br>

<br>Anyway, to answer your question, open the YAST &quot;Software Management&quot;&nbsp;program,&nbsp;then select the &quot;Package&quot; menu, then the &quot;All Packages&quot; menu item, then &quot;Update if newer version available&quot;.<br>
<br>The&nbsp;attached&nbsp;screen-shot&nbsp;should also help.<br> <br>It&#39;s a good idea to do this from time to time anyway to keep your system up to date. <br><br>Good luck and please let me know whether you&#39;re successful or not.<br>
<br>Cheers<br>Ian<br>
</div></div><br>


Created an attachment (id=23438)
Yast Package Update.jpg
Comment 12 S. Burmeister 2008-02-06 11:16:11 UTC
On Mittwoch, 6. Februar 2008, Ian Smith wrote:
> Yes, I also re-installed KDE4 without success. I wondered if there was
> an error in the SUSE package dependencies, but I use a combination of YAST
> and Smart, for package management, so it's possible my RPM database got
> corrupted.


Which repos do you use? Yo have to use 
http://download.opensuse.org/repositories/KDE:/KDE4:/STABLE:/Desktop/openSUSE_10.3/ 
and 
http://download.opensuse.org/repositories/KDE:/KDE4:/STABLE:/Extra-Apps/openSUSE_10.3/ 
and NOT mix them with UNSTABLE.

Everything works fine here, so it is neither a packaging issue nor a plasma 
bug.
Comment 13 Andrei Vasile 2008-02-06 12:04:36 UTC
Hi Ian
It worked!!! I did that update of all installed packages (except for the 
kernel - I updated it last week and the wireless card stopped working 
(Atheros card / madwifi driver. I had do downgrade the kernel to 
2.6.22.13-0.3 version)).
I never did such an update of installed packages - used to do it via the 
Online Update.
Thanks to you, I've even learned a new thing now.

Thanks for both!

Gratefully yours
Andrei

May the force be with you!

Ian Smith wrote:
[bugs.kde.org quoted mail]