Bug 141699 - Unable to connect to mayl.de for checking mails
Summary: Unable to connect to mayl.de for checking mails
Status: RESOLVED FIXED
Alias: None
Product: kmail
Classification: Applications
Component: pop3 (show other bugs)
Version: 1.8.2
Platform: unspecified Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-02-14 20:56 UTC by Holger Schlicker
Modified: 2009-08-06 20:50 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In:


Attachments
wireshark-Mitschnitt (8.01 KB, text/plain)
2009-08-06 14:11 UTC, Holger Schlicker
Details

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Description Holger Schlicker 2007-02-14 20:56:44 UTC
Version:           1.8.2 (using KDE 3.4.2 Level "b" , SUSE 10.0)
Compiler:          Target: i586-suse-linux
OS:                Linux (i686) release 2.6.13-15.13-default

Hallo,

beim Abruf von Mails von www.mayl.de bleibt kmail bei "Übertragung von "xxxxx" wird vorbereitet..." stehen. Man kann in kmail weiterarbeiten.

Das Versenden funktioniert.

Ein Abruf mit z.B. Mozilla-Mail funktioniert einwandfrei. Die Konfigurationen sind gleich.
Comment 1 Holger Schlicker 2007-02-14 21:00:26 UTC
Nachtrag: Dies passiert nur, wenn keine Mails bei www.mayl.de vorhanden sind, sind Mails dort, werden diese abgeholt!
Comment 2 Thomas McGuire 2007-02-14 21:20:45 UTC
Please report in english only.
You are using POP3, right?

Original content, roughly translated:

When trying to check mail from www.mayl.de, KMail stays at the "Preparing Transmission of 'xxxxx'" stage (or whatever the correct translation is). It is still possible to continue working with KMail.
Sending mail works. Checking mail with Mozilla Mail (same configuration) also works.
This only happens if no mails are at the server. If there are mails, they are downloaded correctly.
Comment 3 Holger Schlicker 2007-02-15 11:21:38 UTC
Thanks for translating.

Yes, i using POP3.
Comment 4 Holger Schlicker 2007-02-16 18:09:05 UTC
I got the following answer on my request with www.mayl.de ============================================================ 
kMail “NO can apparent begin mails found” nothing with the message. We pass it on to the technology, have however little hope that we can repair it by a change with MAYL. 

Yours sincerely, it MAYL.DE - team
(translated by Googletool)
Comment 5 Holger Schlicker 2007-02-16 18:12:21 UTC
============================================================
kMail kann mit der Meldung "No mails found" anscheinend
nichts anfangen. Wir geben es an die Technik weiter,
haben aber wenig Hoffnung, dass wir es durch eine
Änderung bei MAYL beheben können.

Mit freundlichen Grüßen,
Ihr MAYL.DE - Supportteam
Comment 6 Thomas McGuire 2007-02-16 20:08:57 UTC
Ok, here another translation (google translation is really bad):

The reporter, Holger Schlicker, contacted the mayl.de team for this issue.

Their respone: 
Apparently, KMail can not deal with the "No mails found" (status?) message. We will pass this issue to the tech department, but we have little hope that we can fix this by changing mayl.de.
Comment 7 Martin Koller 2009-08-05 03:18:41 UTC
What we would need is a network sniffing logfile during such a situation.
Can you provide a logfile with e.g. wireshark when POP download fails ?
Comment 8 Holger Schlicker 2009-08-06 14:11:49 UTC
Created attachment 35917 [details]
wireshark-Mitschnitt
Comment 9 Martin Koller 2009-08-06 20:11:59 UTC
Thanks. I think I found the problem: The POP3 kio_slave does not handle the case when the server closes the connection after returning the information
+OK 0 messages

I'm about fixing this.
Comment 10 Torgny Nyblom 2009-08-06 20:25:19 UTC
(In reply to comment #9)
> Thanks. I think I found the problem: The POP3 kio_slave does not handle the
> case when the server closes the connection after returning the information
> +OK 0 messages
> 
> I'm about fixing this.

Thanks

Btw, is this behavior correct, or should there be another report to the mail provider as well?
Comment 11 Martin Koller 2009-08-06 20:32:18 UTC
SVN commit 1008036 by mkoller:

BUG: 141699
BUG: 40920

Handle the case when the POP server closes the connection after returning the result,
e.g. +OK 0 messages
after the LIST command


 M  +2 -2      pop3.cpp  


WebSVN link: http://websvn.kde.org/?view=rev&revision=1008036
Comment 12 Martin Koller 2009-08-06 20:50:56 UTC
@comment #10: I'm not sure if this is correct behavior - but a network error can always happen.
You can check RFC 1939 - http://tools.ietf.org/html/rfc1939