Bug 118893 - printing of jpg files (photos) no more working
Summary: printing of jpg files (photos) no more working
Status: RESOLVED FIXED
Alias: None
Product: gwenview
Classification: Applications
Component: general (show other bugs)
Version: unspecified
Platform: unspecified Linux
: NOR normal
Target Milestone: ---
Assignee: Gwenview Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-12-23 09:08 UTC by Manfred Hatz
Modified: 2012-10-19 13:26 UTC (History)
0 users

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Description Manfred Hatz 2005-12-23 09:08:49 UTC
Version:            (using KDE KDE 3.5.0)
Installed from:    I Don't Know
OS:                Linux

printer (brother MFC-5440CN) printing documents from pc files as well as web pages without problems.
However, no more able to print jpg files downloaded from web.  
Printing directly from web works but not after downloaded.
download print possibility suddenly stopped, no changes whatever were made in configurations.
also downloaded documents can be printed, only jpg files are involved.
Comment 1 Cristian Tibirna 2005-12-23 13:09:10 UTC
This report is extremely vague. After you download your image, what is the program you open it with? What do you do in that program in order to print? When did "printing stop", after installation of new distribution? After upgrade of KDE? What distribution is this?

Thanks.

Comment 2 Manfred Hatz 2005-12-23 18:27:13 UTC
Am Freitag, den 23.12.2005, 12:09 +0000 schrieb Cristian Tibirna:
[bugs.kde.org quoted mail]
Comment 3 Manfred Hatz 2005-12-23 18:45:18 UTC
Many thanks for this prompt reply which I really didn't expect. My
knowledge about pc programmes is very limited, and this was also a trial
for me what kde is offering and whether I will 'find my way' through kde
before asking my friends which know a little bit more than I.
I download image to one of my personal folders, open it simply with
mouseclick and print it via menu file/file print (then, before printing,
I get a printing manager where I can change size of print ect.)
printing does not 'stop', but I get (un)printed pages without any on
them, only a small line on top of the pages (seems that printer did not
receive the date whereas all other printings, as I said, are o.k.
This happened 'from yesterday to today', and there were no changes at
all in programmes, configurations, and no new installings. Let's say,
yesterday it worked, overnight anything happened. I doubt that you can
help me, maybe I downloaded a virus? Otherwise, no other parts of 'pc
work' seem to be disturbed or influenced.
Thanks  

Am Freitag, den 23.12.2005, 12:09 +0000 schrieb Cristian Tibirna:
[bugs.kde.org quoted mail]
Comment 4 Manfred Hatz 2005-12-23 19:15:27 UTC
Sorry, I have to correct: it was not 'overnight', it happened from one
print (which was ok) to another one where I got an empty page. In
addition,it's also not working any more with jpg (and jpeg) files which
I had saved to floppy disc (saved a long time ago and already printed,
but now the same image not printable). hope this gives you a better
background.
I apologize in advance if it's not a matter of kde but from any other
source.
Thanks

Am Freitag, den 23.12.2005, 12:09 +0000 schrieb Cristian Tibirna:
[bugs.kde.org quoted mail]
Comment 5 Manfred Hatz 2005-12-24 21:53:54 UTC
One more (may be valuable) information:
Printing of jpg images directly from web (without downloading)makes no problem,
but the same image downloaded ist not printable. 
Comment 6 Michael Goffioul 2006-01-02 09:13:46 UTC
As Cristian stated, it's important to know which program is used to actually view and print the image. When printing from the web, you are actually using the web browser to print, which is most probably konqueror. When you download an image and click on it from the file manager, probably another application is started to view the image. For the user, it's transparent, but technically, they are 2 different applications: one can generate correct print data, while the other may not. This is why you can get different results when printing from the web or printing a downloaded/local image.
To identify which application is used, I suggest that you look into the "Help" menu when the image is viewed, look for "About..." entries. What you can also try is to browse your presonal folder and right-click on the image file: the appearing menu should tell you which application it can use to view the image.

Michael.
Comment 7 Manfred Hatz 2006-01-03 16:07:38 UTC
Thanks a lot for your comment.
As I understand, I open image with konqueror, also my printing manager
is showing in headline 'Printing - konqueror'.
In print manager - under button 'adjustment of photo' (I got the German
version, so I'm not sure whether the denomination is correct) there are
two options:
1) adjust photo to size of paper (to this I changed and that is working)
2) enlarge photo to ...x... cm / inch (and this worked for a long time
but is now working no more)
Anyhow, now I'm printing with option no. 1), so that the problem is
solved (half), but normally both options should be working.
What I do not understand: Why could I enlarge prints up to my requests,
and from one print to the next, suddenly, it's being printed, but with
empty pages?
If you have any idea, you may comment it, if you do not want to waste
your time with such 'peanuts', it would be o.k. as well.
Again many thanks
Manfred

P.S. My print system is Common UNIX print system 


[bugs.kde.org quoted mail]
Comment 8 Cristian Tibirna 2006-01-07 18:19:58 UTC
From this latest description, I have to _guess_ that you found a possible bug in gwenview, a KDE image viewing application that can be configured to automatically display images in konqueror. I therefore move this bug to this application.

Please, be advised that the above reports aren't yet fully usable because of confuse details and lack of a precise step by step way for reproducing the wrong behavior.

Thanks for your help.
Comment 9 Angelo Naselli 2006-01-07 19:44:47 UTC
hmm, I'm confused Comment #7 seems to say it's gwenview, 
but i printed yesterday and it worked. Moreover that option 
has not been touched for ages :)
Anyway can the reporter give some more fedback about
the options used? 
Even a screenshot is welcome.
Can the reporter check if he's printing with 1cm X 1cm
If he check to keep ratio he should see about 15x10 cm
from there he can change as he likes.
Moreover if the problem is gwenview can the reporter open first
gwenview and browse files to open the image from there and
trying to print then?  
Comment 10 Angelo Naselli 2006-12-31 00:19:29 UTC
no feed backs since about a year, I can print here without a similar problem. Please check if still valid (gwenview 1.4.1 seems not to be affected) and eventually re open it.