Bug 150703

Summary:	Email's can not be replyed or forwarded
Product:	[Applications] kmail	Reporter:	Heinz Strassmann <heinzismail>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	ruchir.brahmbhatt
Priority:	NOR	Keywords:	triaged
Version:	1.9.6
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:

Description Heinz Strassmann 2007-10-11 10:06:37 UTC

Version:           1.9.6 (using KDE KDE 3.5.6)
Installed from:    Ubuntu Packages
Compiler:          gcc 4.1.2-1ubuntu-1 
OS:                Linux

Some emails can not be forwarded or replyed. If I try to do this, the mail hangs for about 5 minutes in the output folder and then I get the following error message:

Das Versenden ist fehlgeschlagen:
Unbekannter Fehlercode 50
Der Inhalt der Nachricht wurde nicht akzeptiert.
Meldung des Servers: smtp.hispeed.ch Lost connection to [<myIpAdress>]
Das ist ein vorübergehendes Problem. Bitte versuchen Sie es später nochmals.
Bitte schicken Sie einen ausführlichen Problembericht an http://bugs.kde.org.
Die Nachricht verbleibt im Postausgang, bis Sie entweder das Problem beseitigt haben (z. B. falsche Adresse) oder die Nachricht aus dem Postausgang entfernen.
Das folgende Transportprotokoll wurde benutzt:
<myAccount>

I started kmail from the xterm to view the error messages which migth occure when I try to forward the email without attachments and got the following message:
familie@svsuisse:~$ kmail: WARNING: KMMessage::setCharset(): trying to set a charset for a non-textual mimetype.
kmail: Fix this caller:
kmail: ====================================================================
kmail:
kmail: ====================================================================

After this I configured thunderbird and copied the whole mail content without attachment to thunderbird to verify if this problem occures there too. I got a message like "There are characters in the selected charset which are not available. Would you like to send it out in UTF-8?"
If I choose UTF-8 the mail will be sent.

Please note, I can create and send new mails and some mails can also be replied. But it seems to be impossible to reply some HTML mails which are created on a MS Mail client.
According the mail haeder, this mail has been created on "Microsoft Office Outlook 11"

Comment 1 Heinz Brunner 2008-04-20 21:20:12 UTC

Hallo, I have the same for quite a long time. Its also a connection to hispeed.ch. I have the impression, it depends the size of the mail. Small mail usually are sent, Email with attachment often hang. When I shut down the computer during the ~5 minutes hanging, the email arrive at the recipient, but still remain in the out box. Kmail 1.9.6, Opensuse 10.3.

Comment 2 Heinz Brunner 2008-05-13 21:59:51 UTC

Since I changed encryption for smtp from TSL to plain, it works fine. Probably it is somethin with TSL and the smtp.hispeed.ch server.

Comment 3 Ruchir Brahmbhatt 2009-04-07 11:38:49 UTC

Can you please test with other server as well and report back if you can still reproduce the issue.

Comment 4 Ruchir Brahmbhatt 2009-04-07 19:39:04 UTC

Please report back results with other server.

Comment 5 Andrew Crouthamel 2018-09-04 18:21:52 UTC

Hello! Sorry to be the bearer of bad news, but this version of Kmail has been unmaintained for many years so I am closing this bug. Please try using the latest version of Kmail to see if your issue persists. If it does, please submit a new bug in "kmail2". Thank you!