Bug 58225

Summary:	Better error message needed when offline viewing cache hit fails
Product:	[Applications] konqueror	Reporter:	Joe Williams <jwilliam>
Component:	general	Assignee:	Konqueror Developers <konq-bugs>
Status:	REPORTED ---
Severity:	wishlist
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Joe Williams 2003-05-08 04:01:21 UTC

Version:            (using KDE KDE 3.1.1)
Installed from:    SuSE RPMs

I just logged into my Linux box for the first time in a *LONG* time and upgraded KDE.  Trying to use Konqueror to look at webpages, I kept getting:

"""
An error occured while loading http://www.dmoz.org:

The file or directory http://www.dmoz.org does not exist.
"""

As an error.  After spending the entire day learning how to debug kio_http, recompiling stuff, etc, I finally get to figure out that konqueror was set to offline viewing mode....  If I wasn't a programmer and able to debug this myself I would've never figured out what was wrong with konqueror.  I think it would be most helpful if the above error message mentioned something about the fact that it was trying to load from the cache since the browser was in offline viewing mode, and maybe some information on how to switch modes  for those who might not know how.

Comment 1 Eric Drechsel 2003-05-17 09:08:22 UTC

Yes, this is a most uninformative error message.  at the very least, the error should 
say something like: "This page is unavailable in offline browsing mode."  and then offer 
some choices:  
	Stay offline 
	Switch to online 
	maybe a third to fetch the page but stay offline, probly unnecessary. 
A possible supplement would be to make offline mode non-persistant between 
sessions, but the above would be much less contraversial, and would be an easy fix. I 
think that a great many new users probably encounter this problem, but don't feel 
empowered to report it.

Comment 2 Eric Drechsel 2004-10-14 20:58:11 UTC

This bug is still present in 3.3.1.  Needs some attention.  Canned answer: So get off your ass and fix it then, Eric.

Comment 3 Mikolaj Machowski 2004-10-14 23:55:25 UTC

> 20:58 ------- This bug is still present in 3.3.1.  Needs some attention.
>  Canned answer: So get off your ass and fix it then, Eric.

Even if adressed still be visible up to 3.4 (string changes). I know
some people think IE verbosity is funny but it gives some hints valuable
for non-power users. Bah. I found it useful when I was starting using
the Web.

Maybe Konq could have similar message:

-----------------------------------------
Page www.asdf.com isn't accessible.

Possible causes:

- you are not connected to the Web
- you are in off-line mode. Check it <how>[1], and change <how>
- page is temporary down. Try <address> in a while.
- your ISP has problems. Try to contact them.
-----------------------------------------

Anything else?
Details should be consulted with native speakers (;) and kde-usability
(wording, wording).

Probably coolo would be against it but I think such message could be
inserted even in 3.3.x line.

[1] somewhere is my wish changing on-off status in status line...
    I would close it only with info about status.