Bug 516046

Summary: Digikam 8.8 crashes on playing video files
Product: [Applications] digikam Reporter: HubMiner <cal030>
Component: Preview-VideoAssignee: Digikam Developers <digikam-bugs-null>
Status: REPORTED ---    
Severity: crash CC: caulier.gilles, metzpinguin
Priority: NOR    
Version First Reported In: 8.8.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description HubMiner 2026-02-15 16:36:09 UTC 
ENVIRONMENT SETUP:
A recently reinstalled Windows 11 Home,
digikam 8.8
2 monitors connected to a dedicated GPU.

STEPS:
Starting in an album view.
double click a video file.

RESULT:
The file plays for a second.
Digikam window closes.
There are no errors.


ISSUE DETAILS
When opening any of the same files via Explorer, the same files play just fine, using "mpc-be64.exe".
The issue may be limited to certain video files.
100% reproducible for those same files.

After each test-crash, ProcessExplorer shows a set of processes still running:
C:\ProgramData\chocolatey\bin\exiftool.exe
C:\Windows\System32\conhost.exe
C:\ProgramData\chocolatey\lib\exiftool\tools\exiftool-13.33_64\exiftool.exe
Comment 1 Maik Qualmann 2026-02-15 17:00:50 UTC 
Experiment with the video settings in the digiKam system settings. If you have an AMD GPU, disable color conversion; otherwise, try disabling video acceleration completely. Note that a digiKam restart is required after each change. These crashes are still caused by incompatibilities with video acceleration and FFmpeg and need to be resolved there.

Maik
Comment 2 Maik Qualmann 2026-02-15 17:02:36 UTC 
One more thing: you don't seem to be using ExifTool from digiKam. You should change that.

Maik