Bug 515615

Summary: Face recognition has stopped working.
Product: [Applications] digikam Reporter: Kerry <kerry>
Component: Faces-DetectionAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED NOT A BUG    
Severity: normal CC: caulier.gilles
Priority: NOR    
Version First Reported In: 8.8.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In: 9.0.0
Sentry Crash Report:
Attachments: 1 - selected known confirmed recognized person 2- same person in unknown 3- nothing in my Unconfirmed

Description Kerry 2026-02-06 13:25:47 UTC
Created attachment 189274 [details]
1 - selected known confirmed recognized person 2- same person in unknown 3- nothing in my Unconfirmed

***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Please remove this comment after reading and before submitting - thanks!
***

SUMMARY


STEPS TO REPRODUCE
1.  Run Face Engine Management - Rebuild all training data
2.  Have many recognized faces and many matching unrecognized faces
3. Run Scan for Faces with accuracy as low as 3

OBSERVED RESULT
Get zero faces found. It actually says that in a popup at the top, and there are no faces in Unconfirmed

EXPECTED RESULT
It should find my hundreds of clear easily seen matching faces

SOFTWARE/OS VERSIONS
Windows:  11
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version:  
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Have worked on this for days. It worked so well at first now it doesn't work at all.
Comment 1 Kerry 2026-02-06 13:26:36 UTC
Have rebuilt database and training data, still no new facse detected
Comment 2 caulier.gilles 2026-02-06 14:38:28 UTC
Please capture the trace from DebugView as explained here :

https://www.digikam.org/contribute/#windows-host
Comment 3 caulier.gilles 2026-02-07 06:13:57 UTC
I believe the issue with either with my antivirus or windows permissions. It seems to be working now. TY