Bug 514604

Summary: Click on Institutions and kmymoney freezes
Product: [Applications] kmymoney Reporter: sourcemaker <kde-bugzilla>
Component: generalAssignee: KMyMoney Devel Mailing List <kmymoney-devel>
Status: NEEDSINFO WAITINGFORINFO    
Severity: major CC: kdedev
Priority: NOR    
Version First Reported In: 5.2.1   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description sourcemaker 2026-01-14 16:47:52 UTC
When I click on Institutions, kmymoney freezes.
I cannot select any institution or perform an update via HBCI.
Comment 1 Jack 2026-01-16 23:39:46 UTC
If you run from command line, is there anything output on console right before it freezes?  (Also note that freezing is not crashing.)
I agree it should work, but what is your need to select an institution?  You should be able to update an account (by HBCI - do you mean aqbanking?) by selecting the account in Accounts View, or opening the account in the Ledgers View.
Comment 2 Thomas Baumgart 2026-01-17 07:47:29 UTC
Yes, HBCI requires AqBanking. Since you're on Linux, and the program really freezes then you could do the following:

1. install the package for gdb (the GNU debugger)
2. type "gdb kmymoney" in a terminal window (without the quotes) and hit return
  that provides some output which is not relevant at this point.
3. A prompt appears "(gdb) "
4. type "run" (without the quotes) and hit return
5. use the application until it freezes
6. Switch to the terminal window and type "Ctrl+Z" (without the quotes)
  a lot of output may happen but you should see the gdb prompt at the end
7. type "bt"  (without the quotes) and hit return
8. Paste the output of this command to this bug entry
9. quit out of everything

Thank you in advance for your support.