Bug 513204

Summary: Ticket and QR not present after update
Product: [Applications] KDE Itinerary Reporter: addmh
Component: generalAssignee: Volker Krause <vkrause>
Status: REPORTED ---    
Severity: major CC: addmh
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Android   
OS: Unspecified   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description addmh 2025-12-11 09:21:42 UTC
SUMMARY
After upgrade from 25.08.3 to 25.12.0 (via f-droid) the ticket and the QR code of already created trips are not present anymore. The individual seat reservations are still present and the QR code for the reservations are present. So, it is not possible to present the booking of the trip.

STEPS TO REPRODUCE
1. Use 25.08.3
2. Create a Trip based on a ÖBB Ticket(s). Import the Ticket (for 3 Trains) and import individual seat reservations.
3. Be happy. The Ticket and 3 individual seat reservations are displayed. You can present the ticket in the train.
4. Update to 25.12.0. The Seat reservations are present, the ticket is not.

OBSERVED RESULT
- The ticket is removed.
- To scan the ticket's QR code again dose not improve the situation
- The tickets of old, archived trips are also removed
- The set reservations look strange. The 1st reservations has a selection menu above the QR code. (I have seen it before if I had tickets for multiple persons). But all 3 entries present the same QR. The other seat reservations have not.


EXPECTED RESULT
Ticket and set reservations should be present to show the QR code of the booking in the train.


SOFTWARE/OS VERSIONS
Android 15
(F-Droid)

ADDITIONAL INFORMATION
Comment 1 Volker Krause 2025-12-11 17:07:13 UTC
Could you share the affected tickets/documents and an export of the current (broken) state for investigating this, in private to vkrause@kde.org?