Bug 513001

Summary:	Backup Sync to Network Share not possible for non IT user
Product:	[Applications] kup	Reporter:	ianp
Component:	general	Assignee:	Simon Persson <simon.persson>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	nate
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	KUP allows selection of the share. But fails with this error message. See GRSYNC browse, the application does not even let you navigate to the Network

Description ianp 2025-12-06 10:44:13 UTC

REQUIREMENT: Use any sync type backup program to sync files to a network share from a PC running Plasma. This should be automated for regular backups, and could be by date, or file modification detection. Sync type means if 1 file is added, that 1 file is backed up.

USERS: Many users are not IT trained, and require any user friendly method. IT tools such as CLI or other hacks will drive away such users from Plasma.

DESTINATION: The share is not mounted. But is accessible in Dolphin without problems. Likely a Samba share. But this requirement will accept any type of network connection.

ISSUES: Most Sync apps do not have navigation to a network share. The Kup backup does see the network, but then it fails to use the network share.
OBSERVED RESULT
No backup is possible. A showstopper.

EXPECTED RESULT
The user can backup without needing IT support. Just using any GUI application. Installing a new app is OK if it is not possible with built-in tools.. For example in MS Windows, navigation in most apps can see the network.
WORKAROUND: If there is a non IT, easy GUI way to mount the share permanently, this could be a workaround, But currently there is no way to mount it permanently for use in regular backups.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma:
KDE Plasma Version: Operating System: Kubuntu 25.10
KDE Plasma Version: 6.4.5
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.2
Kernel Version: 6.17.0-6-generic (64-bit)
Graphics Platform: Wayland
Processors: 14 × Intel® Core™ Ultra 5 225U
Memory: 16 GiB of RAM (15,1 GiB usable)
Graphics Processor: Intel® Graphics
Manufacturer: LENOVO
Product Name: 83KS
System Version: IdeaPad 5 2-in-1 16IAL10

Comment 1 ianp 2025-12-06 10:46:48 UTC

This problem was posed in DISCUSS last year. But no one knows of a solution. 
https://discuss.kde.org/t/need-to-backup-sync-to-a-network-share-in-a-way-suitable-for-a-non-it-user/38759

Comment 2 ianp 2025-12-08 16:25:20 UTC

Created attachment 187433 [details]
KUP allows selection of the share. But fails with this error message.

See KUP allows selection of the share. But fails with this error message.

Comment 3 ianp 2025-12-08 16:29:17 UTC

Created attachment 187434 [details]
See GRSYNC browse, the application does not even let you navigate to the Network

GRSYNC application does not even let you navigate to the Network

Comment 4 Nate Graham 2025-12-08 17:06:23 UTC


*** This bug has been marked as a duplicate of bug 510326 ***

Comment 5 ianp 2025-12-17 16:12:53 UTC

This is not a duplicate of the 'confusing kup dialog'. This is bug has a very different issue to be resolved. The user must be able to access the network share. Which is presently a showstopper. More serious the just confusion. And might be solved by a different mechanism than the kup app.