Bug 512739

Summary: Dependency resolution failed The following packages have unmet dependencies plasma-widgets-addons Depends qt6-webengine (>= 6.10.0) but 6.9.2-0zneon+24.04+noble+release+build35 is to be installed
Product: [KDE Neon] neon Reporter: Ralph deGennaro <rmdegennaro>
Component: Packages User EditionAssignee: Neon Bugs <neon-bugs-null>
Status: NEEDSINFO WAITINGFORINFO    
Severity: normal CC: carlosd.kde, fosterjosue174, jr, Klaus.Fischer, neon-bugs-null, noctildon2
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Ralph deGennaro 2025-11-29 03:37:17 UTC
***
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***

SUMMARY
Brand new installations can not update.

STEPS TO REPRODUCE
1. Download iso
2. Write to USB
3. Installation with erase everything
4. Reboot, login, go to Discover & update

OBSERVED RESULT
<html>Dependency resolution failed:<br/><br/>The following packages have unmet dependencies:
  plasma-widgets-addons: Depends: qt6-webengine (&gt;= 6.10.0) but 6.9.2-0zneon+24.04+noble+release+build35 is to be installed
</html>

EXPECTED RESULT
To have no dependancy conflicts.

SOFTWARE/OS VERSIONS
ERROR:             VkInstanceCreateInfo::pApplicationInfo::apiVersion has value of 0 which is not permitted. If apiVersion is not 0, then it must be greater than or equal to the value of VK_API_VERSION_1_0 [VUID-VkApplicationInfo-apiVersion]
Operating System: KDE neon User Edition
KDE Plasma Version: 6.5.1
KDE Frameworks Version: 6.19.0
Qt Version: 6.9.2
Kernel Version: 6.14.0-34-generic (64-bit)
Graphics Platform: Wayland
Processors: 2 × Intel® Celeron® CPU N3350 @ 1.10GHz
Memory: 4 GiB of RAM (3.7 GiB usable)
Graphics Processor: Intel® HD Graphics 500

ADDITIONAL INFORMATION
The error with kinfo seems unrelated.  So I could file another bug if needed.
Comment 1 Ralph deGennaro 2025-11-29 03:43:37 UTC
Tested on another laptop with same results.  I don't think I have a laptop with KDE Neon already installed.
ERROR:             VkInstanceCreateInfo::pApplicationInfo::apiVersion has value of 0 which is not permitted. If apiVersion is not 0, then it must be greater than or equal to the value of VK_API_VERSION_1_0 [VUID-VkApplicationInfo-apiVersion]
Operating System: KDE neon User Edition
KDE Plasma Version: 6.5.1
KDE Frameworks Version: 6.19.0
Qt Version: 6.9.2
Kernel Version: 6.14.0-34-generic (64-bit)
Graphics Platform: Wayland
Processors: 4 × Intel® Pentium® Silver N5000 CPU @ 1.10GHz
Memory: 4 GiB of RAM (3.6 GiB usable)
Graphics Processor: Intel® UHD Graphics 605
Comment 2 noctildon2 2025-11-30 17:00:24 UTC
Same bug for an existing installed KDE neon system.
The error message: "The following packages have unmet dependencies: qt6-webengine: Depends: liblcms2-2 (>= 2.16) but 2.14-2build1 is to be installed"


SOFTWARE/OS VERSIONS
Operating System: KDE neon User Edition
KDE Plasma Version: 6.5.2
KDE Frameworks Version: 6.19.0
Qt Version: 6.9.3
Kernel Version: 6.14.0-35-generic (64-bit)
Graphics Platform: Wayland
Processors: 12 × 11th Gen Intel® Core™ i5-11400H @ 2.70GHz
Memory: 32 GiB of RAM (31.1 GiB usable)
Graphics Processor: Intel® UHD Graphics
Comment 3 Antonio Rojas 2025-12-02 13:37:05 UTC
*** Bug 512865 has been marked as a duplicate of this bug. ***
Comment 4 Carlos De Maine 2025-12-04 03:38:38 UTC
apologies it is an apt pinning problem from the jammy to noble upgrade.  to upgrade the pins file it means a double upgrade:

sudo apt install neon-settings-2
sudo apt update
sudo apt dist-upgrade

should solve the problem
Comment 5 Klaus.Fischer 2025-12-04 09:48:41 UTC
@Carlos: Sorry, not on my side. Did what you suggest but still get the error message. Reboot did not change anything.
Comment 6 Ralph deGennaro 2025-12-07 14:36:00 UTC
(In reply to Carlos De Maine from comment #4)
> apologies it is an apt pinning problem from the jammy to noble upgrade.  to
> upgrade the pins file it means a double upgrade:
> 
> sudo apt install neon-settings-2
> sudo apt update
> sudo apt dist-upgrade
> 
> should solve the problem

This worked for me, on a fresh install.  Oh, I did check that there was still the problem package in Discover before running those three commands.  I did not see any errors in Konsole.  I rebooted, and Discover says "Up to date", even after a manual refresh.

In general, I thought, the "User Edition" of KDE Neon was only supposed to use the Discover app for all updates.  These machines are scratch machines, so I don't mind testing to help out.  Is it fixed in the 202512041319.iso?  If needed, I can do another install next weekend to test.
Comment 7 noctildon2 2025-12-17 16:16:11 UTC
(In reply to Carlos De Maine from comment #4)
> apologies it is an apt pinning problem from the jammy to noble upgrade.  to
> upgrade the pins file it means a double upgrade:
> 
> sudo apt install neon-settings-2
> sudo apt update
> sudo apt dist-upgrade
> 
> should solve the problem

It works. Thanks!