Bug 511949

Summary: PDF won't open, hangs, crashes okular
Product: [Applications] okular Reporter: Merc <mercster>
Component: PDF backendAssignee: Okular developers <okular-devel>
Status: RESOLVED WORKSFORME    
Severity: crash CC: aacid, mercster
Priority: NOR    
Version First Reported In: 25.08.2   
Target Milestone: ---   
Platform: Fedora RPMs   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: PDF that doesnt work in Okular / causes hang

Description Merc 2025-11-11 08:02:06 UTC
Created attachment 186692 [details]
PDF that doesnt work in Okular / causes hang

STEPS TO REPRODUCE
1.  Open arcraiders.pdf in okular
2.  Note the screen is blank, with default "pdf" icon in document view
3.  Note okular begins behaving oddly, chugging, and often crashing/hanging

OBSERVED RESULT

No document displayed, program hangs/crashes

EXPECTED RESULT

View PDF

SOFTWARE/OS VERSIONS

Linux/KDE Plasma: Fedora 43 (6.17.7-300.fc43.x86_64)
KDE Plasma Version: 6.5.2
KDE Frameworks Version: 6.19.0
Qt Version: 6.10.0

ADDITIONAL INFORMATION

I opened the pdf in zathura with the poppler PDF engine, and it opens fine.  Dolphin filemanager can show a thumbnail of the PDF, so it's valid there as well.  Not sure what it is about this PDF, I am clueless about them.  Sorry if this is the wrong place.

I have attached the PDF, it is some info about a videogame named Arc Raiders.
Comment 1 Albert Astals Cid 2025-12-01 00:01:47 UTC
Works for me.

Please attach a crash backtrace

https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Backtraces
Comment 2 Bug Janitor Service 2025-12-16 03:46:14 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-12-31 03:49:14 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.