Bug 511628

Summary: HP Laserjet printer could not be installed
Product: [Applications] Discover Reporter: Marcel <tujetsch-marcel>
Component: discoverAssignee: Plasma Bugs List <plasma-bugs-null>
Status: REPORTED ---    
Severity: normal CC: aleixpol
Priority: NOR    
Version First Reported In: unspecified   
Target Milestone: ---   
Platform: KDE Linux   
OS: Linux   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Marcel 2025-11-04 15:20:04 UTC
Could not install HP Color LaserJet MFP M278 (available on network), driver is not in the list. Could not install HPLIP app either. Not found in Discover.

STEPS TO REPRODUCE
1. Start discover
2. Choose printer
3. Add new printer (printer could not be found)
4. Use ip adress, then choose printer model
5. HP color laserjet MFP m278-281 could not be found

OBSERVED RESULT
printer driver not found

EXPECTED RESULT
Printer should be detected automaticly


SOFTWARE/OS VERSIONS
KDE Linux, kde plasma 6.6 dev

ADDITIONAL INFORMATION
Installed in virtualbox
Other distros in same virtualbox find the correct printer (Tuxedo, Linux mint)