Bug 511180

Summary: Failure to launch
Product: [Applications] digikam Reporter: mlavine
Component: Setup-FirstRunAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED FIXED    
Severity: major CC: caulier.gilles, metzpinguin
Priority: NOR    
Version First Reported In: 8.8.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In: 9.0.0
Sentry Crash Report:

Description mlavine 2025-10-26 21:44:33 UTC 
SUMMARY
Similar to version 8.7.0 the program won't launch and gets stuck at Loading Tools.

STEPS TO REPRODUCE
1. Install program and try to run for the first time.

OBSERVED RESULT
Version 8.6.0 worked fine on my computer.   I had difficulty with any version of 8.7.0 that failed to launch.  Eventually, development version  digiKam-8.8.0-20250928T170145-Qt6-Win64 launched successfully.  I've since tried to install the release version of 8.8.0 and it too got stuck on the Loading Tools.  Further, unlike with 8.7.0 where I could go back to 8.6.0, even that option is no longer available and it too is stuck at Loading Tools.

If there are any tests or diganosis or debug logs that I could create that would help, please let me know.  As of now, I can't use the program at all.


SOFTWARE/OS VERSIONS
Windows: Windows 11.   Under 25H2 and the previous update.  I updated my system only after I first had a problem with 8.8.0
Comment 1 caulier.gilles 2025-10-27 03:51:34 UTC 
which kind of GPU did you use ?
Comment 2 Maik Qualmann 2025-10-27 07:43:56 UTC 
Please create a DebugView log from the start of digiKam as described here:

https://www.digikam.org/contribute/#windows-host

Maik
Comment 3 mlavine 2025-10-28 01:13:49 UTC 
(In reply to caulier.gilles from comment #1)
> which kind of GPU did you use ?

AMD Ryzen 7 8845HS with Radeon 780 M graphics and GeoForce RTX 3050
Comment 4 mlavine 2025-10-28 01:43:25 UTC 
(In reply to Maik Qualmann from comment #2)
> Please create a DebugView log from the start of digiKam as described here:
> 
> https://www.digikam.org/contribute/#windows-host
> 
> Maik

Thank you.  That was enough to point out the problem.   The program was getting stuck in a directory where I had some images that had file names starting with an underscore (_).   Removing/renaming those files resolved the problem.