Bug 511002

Summary:	Show nicer status message when launched without an internet connection
Product:	[Applications] Discover	Reporter:	BOF <bugs_kde_org.5.kuru>
Component:	discover	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	CONFIRMED ---
Severity:	wishlist	CC:	aleixpol, l10n.daphipz, nate
Priority:	NOR	Keywords:	usability
Version First Reported In:	6.5.0
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	Discover - update offline reboot-error message Discover - update offline reboot-details window Discover - update offline reboot-suggestion

Description BOF 2025-10-24 08:49:06 UTC

SUMMARY
When Discover is reopened after a system update and can not connect to the internet, it should not display an error message Window, but rather display an icon that indicates so in the tab for updates.

STEPS TO REPRODUCE
1. Update the system
2. Reboot the system
3. Do not connect to the internet on startup
4. Login
5. Discover is opened and the error message is displayed

OBSERVED RESULT
Error message is displayed just because you are offline. From what it says on the first error message I always though that the update itself broke or that there was an error and the system couldn't update

EXPECTED RESULT
If it's *just because of being offline* Discover should not display an error message that indicates something went wrong. Instead there should be a logo (maybe in the tab or in the update windows) that just indicates there is no internet connection.

SOFTWARE/OS VERSIONS
Operating System: KDE neon User Edition
KDE Plasma Version: 6.5.0
KDE Frameworks Version: 6.19.0
Qt Version: 6.9.2
Kernel Version: 6.14.0-33-generic (64-bit)
Graphics Platform: Wayland

Comment 1 BOF 2025-10-24 08:50:11 UTC

Created attachment 186080 [details]
Discover - update offline reboot-error message

The error message you see on reboot when Discover opens

Comment 2 BOF 2025-10-24 08:51:11 UTC

Created attachment 186081 [details]
Discover - update offline reboot-details window

The window it shows when you click to open it to get more details.

Comment 3 Philipp Kiemle 2025-10-24 09:18:00 UTC

IIRC, Discover checks for updates when launched. With no internet connection, this fails - resulting in the error message.
Being offline can have multiple reasons, apart from disconnecting on purpose (failing DNS, being behind a Captive Portal, server problems on the other end etc.).

Comment 4 BOF 2025-10-24 09:46:19 UTC

Created attachment 186085 [details]
Discover - update offline reboot-suggestion

A design study/suggestion how the page could look like.

1) The update circle in the tab on the left is replaced by a small logo indicating that you are offline
2) Window where you could trigger the update shows more information.