| Summary: | incomplete printing of document | ||
|---|---|---|---|
| Product: | [Unmaintained] kdeprint | Reporter: | Jay Hamilton <soundand> |
| Component: | general | Assignee: | KDEPrint Devel Mailinglist <kde-print-devel> |
| Status: | CLOSED NOT A BUG | ||
| Severity: | normal | CC: | jlayt |
| Priority: | NOR | ||
| Version: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | openSUSE | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
|
Description
Jay Hamilton
2002-11-23 17:45:49 UTC
This is in KDE 3.0.0 not 1.2 SuSE 8.0 personal it happens from within kword When you "print to a PS file", and view the result with kghostview or gv, do you see the entire document? Michael. Subject: Re: incomplete printing of document > ------- You are receiving this mail because: ------- > You reported the bug, or are watching the reporter. > > http://bugs.kde.org/show_bug.cgi?id=51098 > > > > > ------- Additional Comments From goffioul@imec.be 2002-12-02 13:55 > ------- When you "print to a PS file", and view the result with > kghostview or gv, do you see the entire document? > > Michael. Yes- and it prints the entire doc from here too- that's at least an easy workaround until thenewer version of KDE arrives. Thanks-j When you print to your regular printer with preview enabled, do you see the whole document in the preview window, or are some parts/pages already missing? Michael. Subject: Re: incomplete printing of document > ------- You are receiving this mail because: ------- > You reported the bug, or are watching the reporter. > > http://bugs.kde.org/show_bug.cgi?id=51098 > > > > > ------- Additional Comments From goffioul@imec.be 2002-12-03 15:36 > ------- When you print to your regular printer with preview enabled, do > you see the whole document in the preview window, or are some > parts/pages already missing? > > Michael. In preview I could always see all the pages of the document- I even tried printing fromthat view and still did not get a complete document- the view doesn't look much differentfrom the one in the ps file either. j OK, last test. Print to your regular printer with preview enabled. While previewing, there should be a temporary file called "kdeprint_XXXXXX" somewhere in your $HOME/.kde/tmp/ directory. This is the PS file you're currently viewing. Make a copy of that file (because it'll get deleted after previewing) and print it using the command-line tool "lpr". Do you get the whole document? Sorry for all these tests, but it looks more like a printer driver problem than a KDEPrint problem. I'm just trying to locate the actual cause. Michael. Subject: Re: incomplete printing of document Michael- This I fear is not what you hoped- 1] I could not find the file you wished me to find- I tried every combination of find that I could think of and the only response I got was no such file found. 2] To make sure that what I was experiencing was still going on- I first created an 18 page document. I then clicked print and indicated preview which in fact did not show the entire document however it still showed more than what was actaually printed. [kwrite showed 8 pages in the border, the print preview showed 18 pages however the content was different and truncated the content by about 1 paragraph- the actual content 3] I printed the document from the preview- the printer printed 18 pages however the content went at least a page more. I hope this is explicit enough but go ahead ask away. Please keep in mind that I am coming from a wintel situation and so the only way I understand to find a file is to click find a file in the drop down menu and then type in information if you wished me to do it another way - you will have to be very explicit. yrs-j At 09:12 AM 04-12-02 +0000, you wrote: >------- You are receiving this mail because: ------- >You reported the bug, or are watching the reporter. > >http://bugs.kde.org/show_bug.cgi?id=51098 > > > > >------- Additional Comments From goffioul@imec.be 2002-12-04 10:12 ------- >OK, last test. Print to your regular printer with preview enabled. While >previewing, there should be a temporary file called "kdeprint_XXXXXX" >somewhere in your $HOME/.kde/tmp/ directory. This is the PS file you're >currently viewing. Make a copy of that file (because it'll get deleted >after previewing) and print it using the command-line tool "lpr". Do you >get the whole document? >Sorry for all these tests, but it looks more like a printer driver problem >than a KDEPrint problem. I'm just trying to locate the actual cause. > >Michael. Jay Hamilton, Sound and Silence [www.soundand.com] POB 14162, Seattle, Wa. 98114 206-328-7694 Think peace <html> <font size=3>Michael-<br> This I fear is not what you hoped-<br> 1] I could not find the file you wished me to find- I tried every combination of find that I could think of and the only response I got was no such file found.<br> 2] To make sure that what I was experiencing was still going on- I first created an 18 page document. I then clicked print and indicated preview which in fact did not show the entire document however it still showed more than what was actaually printed. [kwrite showed 8 pages in the border, the print preview showed 18 pages however the content was different and truncated the content by about 1 paragraph- the actual content<br> 3] I printed the document from the preview- the printer printed 18 pages however the content went at least a page more.<br><br> I hope this is explicit enough but go ahead ask away.<br> Please keep in mind that I am coming from a wintel situation and so the only way I understand to find a file is to click find a file in the drop down menu and then type in information if you wished me to do it another way - you will have to be very explicit.<br><br> yrs-j<br><br> At 09:12 AM 04-12-02 +0000, you wrote:<br> <blockquote type=cite class=cite cite>------- You are receiving this mail because: -------<br> You reported the bug, or are watching the reporter.<br> <br> <a href="http://bugs.kde.org/show_bug.cgi?id=51098 Subject: Re: incomplete printing of document > Michael- > This I fear is not what you hoped- > 1] I could not find the file you wished me to find- I tried every > combination of find that I could think of and the only response I got was > no such file found. > 2] To make sure that what I was experiencing was still going on- I first > created an 18 page document. I then clicked print and indicated preview > which in fact did not show the entire document however it still showed more > than what was actaually printed. [kwrite showed 8 pages in the border, the > print preview showed 18 pages however the content was different and > truncated the content by about 1 paragraph- the actual content > 3] I printed the document from the preview- the printer printed 18 pages > however the content went at least a page more. From your description, I have the strong impression that this is a font size and/or page size problem. As if kwrite thought the page was bigger than the actual size, and "prints" text out of the printable area. > I hope this is explicit enough but go ahead ask away. > Please keep in mind that I am coming from a wintel situation and so the > only way I understand to find a file is to click find a file in the drop > down menu and then type in information if you wished me to do it another > way - you will have to be very explicit. The temporary file you have to search for is "kdeprint_XXXXXXXX" where all the 'X' are random characters. To look for those files use the command (in a terminal) "find ~/.kde/ -name kdeprint_\*". Michael. Subject: Re: incomplete printing of document > >------- Additional Comments From goffioul@imec.be 2002-12-05 10:26 ------- >Subject: Re: incomplete printing of document > > > Michael- > > This I fear is not what you hoped- > > 1] I could not find the file you wished me to find- I tried every > > combination of find that I could think of and the only response I got was > > no such file found. > > 2] To make sure that what I was experiencing was still going on- I first > > created an 18 page document. I then clicked print and indicated preview > > which in fact did not show the entire document however it still showed more > > than what was actaually printed. [kwrite showed 8 pages in the border, the > > print preview showed 18 pages however the content was different and > > truncated the content by about 1 paragraph- the actual content > > 3] I printed the document from the preview- the printer printed 18 pages > > however the content went at least a page more. > > >From your description, I have the strong impression that this is a font >size and/or page size problem. As if kwrite thought the page was bigger >than the actual size, and "prints" text out of the printable area. > > > I hope this is explicit enough but go ahead ask away. > > Please keep in mind that I am coming from a wintel situation and so the > > only way I understand to find a file is to click find a file in the drop > > down menu and then type in information if you wished me to do it another > > way - you will have to be very explicit. > >The temporary file you have to search for is "kdeprint_XXXXXXXX" where >all the 'X' are random characters. To look for those files use the >command (in a terminal) "find ~/.kde/ -name kdeprint_\*". > >Michael. Michael- it's not happening. I typed in exactly what you print above into a console [with root permissions] and no such file continues to be the result. I tried it about 9 times. In different configurations with different documents and document lengths. I tried it before I began to print from the preview, I tried it while it was printing. No go. Re; your comment about page size or font size. I do have more trouble when I use a serif font and I try to print a font size of 13-16 large. So it could be that this is part of the problem. But what is the solution? yrs-j <html> <blockquote type=cite class=cite cite><font size=3><br> ------- Additional Comments From goffioul@imec.be 2002-12-05 10:26 -------<br> Subject: Re: incomplete printing of document<br><br> > Michael-<br> > This I fear is not what you hoped-<br> > 1] I could not find the file you wished me to find- I tried every<br> > combination of find that I could think of and the only response I got was<br> > no such file found.<br> > 2] To make sure that what I was experiencing was still going on- I first<br> > created an 18 page document. I then clicked print and indicated preview<br> > which in fact did not show the entire document however it still showed more<br> > than what was actaually printed. [kwrite showed 8 pages in the border, the<br> > print preview showed 18 pages however the content was different and<br> > truncated the content by about 1 paragraph- the actual content<br> > 3] I printed the document from the preview- the printer printed 18 pages<br> > however the content went at least a page more.<br><br> >From your description, I have the strong impression that this is a font<br> size and/or page size problem. As if kwrite thought the page was bigger<br> than the actual size, and "prints" text out of the printable area.<br><br> > I hope this is explicit enough but go ahead ask away.<br> > Please keep in mind that I am coming from a wintel situation and so the<br> > only way I understand to find a file is to click find a file in the drop<br> > down menu and then type in information if you wished me to do it another<br> > way - you will have to be very explicit.<br><br> The temporary file you have to search for is "kdeprint_XXXXXXXX" where<br> all the 'X' are random characters. To look for those files use the<br> command (in a terminal) "find ~/.kde/ -name kdeprint_\*".<br><br> Michael.</font></blockquote><br><br> Michael- it's not happening. I typed in exactly what you print above into a console [with root permissions] and no such file continues to be the result. I tried it about 9 times. In different configurations with different documents and document lengths. I tried it before I began to print from the preview, I tried it while it was printing. No go.<br> Re; your comment about page size or font size. I do have more trouble when I use a serif font and I try to print a font size of 13-16 large. So it could be that this is part of the problem. But what is the solution?<br> yrs-j<br><br> <br> </html> Subject: Re: incomplete printing of document > Michael- it's not happening. I typed in exactly what you print above into > a console [with root permissions] and no such file continues to be the > result. I tried it about 9 times. In different configurations with > different documents and document lengths. I tried it before I began to > print from the preview, I tried it while it was printing. No go. You are sure that the file exists only when the preview window is open: it has been created by the app, and not sent yet to the printer. This is the only safe way to copy this temporary file: the fact that the preview window is open gives you time to search for and copy the file (actually until you close the preview window). > Re; your comment about page size or font size. I do have more trouble when > I use a serif font and I try to print a font size of 13-16 large. So it > could be that this is part of the problem. But what is the solution? If this is a font problem, then the fix is to be found in the app itself, and not in KDEPrint. Subject: Re: incomplete printing of document > > ------- Additional Comments From goffioul@imec.be 2002-12-06 10:12 > ------- Subject: Re: incomplete printing of document > >> Michael- it's not happening. I typed in exactly what you print above >> into a console [with root permissions] and no such file continues to >> be the result. I tried it about 9 times. In different configurations >> with different documents and document lengths. I tried it before I >> began to print from the preview, I tried it while it was printing. No >> go. > > You are sure that the file exists only when the preview window is > open: it has been created by the app, and not sent yet to the printer. > This is the only safe way to copy this temporary file: the fact that > the preview window is open gives you time to search for and copy the > file (actually until you close the preview window). > I'm not sure what you want to mean with this paragraph- as far as I can tell the filenever exists. >> Re; your comment about page size or font size. I do have more trouble >> when I use a serif font and I try to print a font size of 13-16 large. >> So it could be that this is part of the problem. But what is the >> solution? > > If this is a font problem, then the fix is to be found in the app > itself, and not in KDEPrint. So now what? j Subject: Re: incomplete printing of document > > You are sure that the file exists only when the preview window is > > open: it has been created by the app, and not sent yet to the printer. > > This is the only safe way to copy this temporary file: the fact that > > the preview window is open gives you time to search for and copy the > > file (actually until you close the preview window). > > I'm not sure what you want to mean with this paragraph- as far as I can > tell the filenever exists. I just mean that the temporary file exists only when the preview window is visible. If you close it, then the file gets deleted. And I can assure you there's a temporary file somewhere called "kdeprint_...", the problem is to locate it. > > If this is a font problem, then the fix is to be found in the app > > itself, and not in KDEPrint. > > So now what? I've contacted kwrite developers and they'll check it. They told me they solved a lot of printing problems in the 3.1 release (out beginning of January), so it's possible that your problem is already fixed. Michael. Subject: Re: incomplete printing of document > > I'm not sure what you want to mean with this paragraph- as far as I can > > tell the filenever exists. > >I just mean that the temporary file exists only when the preview >window is visible. If you close it, then the file gets deleted. And >I can assure you there's a temporary file somewhere called >"kdeprint_...", >the problem is to locate it. Ok- so what do I need to do next? In the x terminal when I open it after giving the root password linux:/home/frybyte #find ~/.kde/ -name kdeprint_\* Which by the way I can't seem to paste from the clipboard directly into the xterminal Also the tilde looks wrong in the xterminal but I have been careful to make sure that I have typed it correctly the response I get? bash: find~/.kde/-name: no such file or directory the entire time I'm doing this the document is in preview and I'm looking at it. So what am I doing wrong? >I've contacted kwrite developers and they'll check it. They told me >they solved a lot of printing problems in the 3.1 release (out beginning >of January), so it's possible that your problem is already fixed. Yeah but where's this file you say exists? yrs-j Jay Hamilton, Sound and Silence [www.soundand.com] POB 14162, Seattle, Wa. 98114 206-328-7694 Think peace <html> <blockquote type=cite class=cite cite><font size=3>> I'm not sure what you want to mean with this paragraph- as far as I can<br> > tell the filenever exists.<br><br> I just mean that the temporary file exists only when the preview<br> window is visible. If you close it, then the file gets deleted. And<br> I can assure you there's a temporary file somewhere called<br> "kdeprint_...",<br> the problem is to locate it.<br> </font></blockquote><br> Ok- so what do I need to do next?<br> In the x terminal when I open it after giving the root password<br><br> linux:/home/frybyte #<font size=3>find ~/.kde/ -name kdeprint_\*<br><br> Which by the way I can't seem to paste from the clipboard directly into the xterminal<br> Also the tilde looks wrong in the xterminal but I have been careful to make sure that I have typed it correctly<br><br> the response I get?<br> bash: find~/.kde/-name: no such file or directory<br><br> the entire time I'm doing this the document is in preview and I'm looking at it.<br><br> So what am I doing wrong?<br><br> <br><br> <br> <blockquote type=cite class=cite cite>I've contacted kwrite developers and they'll check it. They told me<br> they solved a lot of printing problems in the 3.1 release (out beginning<br> of January), so it's possible that your problem is already fixed.<br> </font></blockquote><br> Yeah but where's this file you say exists?<br> <font size=3>yrs-j<br> <x-sigsep><p></x-sigsep> Jay Hamilton, Sound and Silence [<a href="http://www.soundand.com/" eudora="autourl">www.soundand.com</a>] POB 14162, Seattle, Wa. 98114 206-328-7694<br> Think peace<br><br> </font></html> Subject: Re: incomplete printing of document
> Ok- so what do I need to do next?
> In the x terminal when I open it after giving the root password
>
> linux:/home/frybyte #find ~/.kde/ -name kdeprint_\*
>
> Which by the way I can't seem to paste from the clipboard directly into the
> xterminal
> Also the tilde looks wrong in the xterminal but I have been careful to make
> sure that I have typed it correctly
>
> the response I get?
> bash: find~/.kde/-name: no such file or directory
>
> the entire time I'm doing this the document is in preview and I'm looking
> at it.
>
> So what am I doing wrong?
2 things:
1) don't use copy'n paste, type the command directly at the terminal
prompt. As you can see from the error message you got, all spaces
have been removed.
2) don't do this as root. Indeed, the temporary file is located in
the current user home directory, that's why I use "~/.kde/" as
base search directory (the tilde stands for the user home dir).
Now if you switch to root when searching, then the tilde will
points you to root's home directory, not to the home dir of the
user that has created the temporary file. In summary, do the search
as the same user as the one that is trying to print the doc.
Michael.
Subject: Re: incomplete printing of document > >------- Additional Comments From goffioul@imec.be 2002-12-10 10:31 ------- >Subject: Re: incomplete printing of document > > > Ok- so what do I need to do next? > > In the x terminal when I open it after giving the root password > > > > linux:/home/frybyte #find ~/.kde/ -name kdeprint_\* > > > > Which by the way I can't seem to paste from the clipboard directly into the > > xterminal > > Also the tilde looks wrong in the xterminal but I have been careful to make > > sure that I have typed it correctly > > > > the response I get? > > bash: find~/.kde/-name: no such file or directory > > > > the entire time I'm doing this the document is in preview and I'm looking > > at it. > > > > So what am I doing wrong? > >2 things: >1) don't use copy'n paste, type the command directly at the terminal >prompt. As you can see from the error message you got, all spaces >have been removed. I didn't use copy and paste it didn't work. However I may not be sensing the spaces. >2) don't do this as root. Indeed, the temporary file is located in >the current user home directory, that's why I use "~/.kde/" as >base search directory (the tilde stands for the user home dir). >Now if you switch to root when searching, then the tilde will >points you to root's home directory, not to the home dir of the >user that has created the temporary file. In summary, do the search >as the same user as the one that is trying to print the doc. So I used KONSOLE and then Linux Console and did it from where I was in the process so not root. I typed in the sentence and tried various ways with various spaces- and at least it doesn't respond with no such file or directory all it does it give me a new command line. Next idea? The space thing was why I was trying to copy it directly from your email into the console but if that can't work just to make sure could you send me the command and put [space] where they belong. It's the only way to be certain that I'm typing it correctly. Also I was looking directly at the print preview while doing all of this. >yrs j Jay Hamilton, Sound and Silence [www.soundand.com] POB 14162, Seattle, Wa. 98114 206-328-7694 Think peace <html> <blockquote type=cite class=cite cite><font size=3><br> ------- Additional Comments From goffioul@imec.be 2002-12-10 10:31 -------<br> Subject: Re: incomplete printing of document<br><br> > Ok- so what do I need to do next?<br> > In the x terminal when I open it after giving the root password<br> > <br> > linux:/home/frybyte #find ~/.kde/ -name kdeprint_\*<br> > <br> > Which by the way I can't seem to paste from the clipboard directly into the<br> > xterminal<br> > Also the tilde looks wrong in the xterminal but I have been careful to make<br> > sure that I have typed it correctly<br> > <br> > the response I get?<br> > bash: find~/.kde/-name: no such file or directory<br> > <br> > the entire time I'm doing this the document is in preview and I'm looking<br> > at it.<br> > <br> > So what am I doing wrong?<br><br> 2 things:<br> 1) don't use copy'n paste, type the command directly at the terminal<br> prompt. As you can see from the error message you got, all spaces<br> have been removed.<br> </font></blockquote><br> I didn't use copy and paste it didn't work. However I may not be sensing the spaces.<br><br> <blockquote type=cite class=cite cite><font size=3>2) don't do this as root. Indeed, the temporary file is located in<br> the current user home directory, that's why I use "~/.kde/" as<br> base search directory (the tilde stands for the user home dir).<br> Now if you switch to root when searching, then the tilde will<br> points you to root's home directory, not to the home dir of the<br> user that has created the temporary file. In summary, do the search<br> as the same user as the one that is trying to print the doc.<br> </font></blockquote><br> So I used KONSOLE and then Linux Console and did it from where I was in the process so not root.<br> I typed in the sentence and tried various ways with various spaces- and at least it doesn't respond with no such file or directory all it does it give me a new command line.<br> Next idea? The space thing was why I was trying to copy it directly from your email into the console but if that can't work just to make sure could you send me the command and put [space] where they belong. It's the only way to be certain that I'm typing it correctly.<br> Also I was looking directly at the print preview while doing all of this.<br> <blockquote type=cite class=cite cite>yrs j<font size=3></blockquote> <x-sigsep><p></x-sigsep> Jay Hamilton, Sound and Silence [<a href="http://www.soundand.com/" eudora="autourl">www.soundand.com</a>] POB 14162, Seattle, Wa. 98114 206-328-7694<br> Think peace<br><br> </font></html> I was never able to resolve this 'bug' using KDE at all and ended up going over to the 'otherside' i.e. GNOME. I did have to do some shifting in CUPS to get GNOME printing to work but mostly all I did was respond to the questions. So I still don't know why this couldn't work- but alas I gave up. UNCONFIRMED (batch reassigning messed this) Three years old. Abandoned by reporter. Never reproduced. KWrite changed completely in the meantime. I believe it's safe to close it as invalid and let it be reopened if anybody else reproduces it. Closing old Resolved status bug. |