Bug 510446

Summary:	Discover crashes trying to receive a list of available updates.
Product:	[Applications] Discover	Reporter:	xynton <xynton>
Component:	Updates	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	REPORTED ---
Severity:	crash	CC:	aleixpol, john.liptrot
Priority:	NOR
Version First Reported In:	6.3.4
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description xynton@gmail.com 2025-10-10 08:09:23 UTC

SUMMARY
If new updates are available Discover crashes trying to receive a list of it.

STEPS TO REPRODUCE
1. Wait while new updates will be available and thus a Discover's icon will appear in panel.
2. Click on Discover's icon.
3. Wait (a long).

OBSERVED RESULT


EXPECTED RESULT
After long time of trying to receive a list of updates the Discover's window disappears while its icon remains in borrom panel.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma:  Kubuntu 25.04
KDE Plasma Version:  6.3.4
KDE Frameworks Version:  6.12.10
Qt Version:  6.8.3

ADDITIONAL INFORMATION
If start Discover from terminal with sudo finally a "segmentation fault" strings appears/

Comment 1 john.liptrot 2025-10-10 10:21:37 UTC

Does this only occur when clicking on the notification icon in the system tray?

What happens if you open Discover manually and check for/install updates?

Can you attach any screenshots, logs, errors seen etc?

Does 'sudo apt update && sudo apt upgrade' work for you without errors?

Thanks.

Comment 2 xynton@gmail.com 2025-10-13 05:44:54 UTC

(In reply to john.liptrot from comment #1)
> Does this only occur when clicking on the notification icon in the system
> tray?
> 
> What happens if you open Discover manually and check for/install updates?
> 
> Can you attach any screenshots, logs, errors seen etc?
> 
> Does 'sudo apt update && sudo apt upgrade' work for you without errors?
> 
> Thanks.

1. No. The same thing occurs if I run Discover directly, not only from notification. The only differece is that if I run Discover directly it shows a list of updates but the window freezes (all buttons inactive) and automatically closes after a while.

2. There are no errors displayed. Where I can find proper logs please?

3. Yes, sudo apt-get update and sudo apt-get upgrade works fine.

Comment 3 Bug Janitor Service 2025-10-28 03:47:32 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

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