| Summary: | Plasma KDE apps no longer honoring any paper setting | ||
|---|---|---|---|
| Product: | [I don't know] kde | Reporter: | Stuart K. Smith <stuartksmith> |
| Component: | general | Assignee: | Unassigned bugs <unassigned-bugs-null> |
| Status: | RESOLVED UPSTREAM | ||
| Severity: | normal | CC: | kdedev |
| Priority: | NOR | ||
| Version First Reported In: | unspecified | ||
| Target Milestone: | --- | ||
| Platform: | Neon | ||
| OS: | Linux | ||
| URL: | https://bugreports.qt.io/browse/QTBUG-93834 | ||
| See Also: | https://bugs.kde.org/show_bug.cgi?id=498566 | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | Requested screenshot of Region settings, KDEneon | ||
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Description
Stuart K. Smith
2025-09-29 18:45:44 UTC
I'm not able to reproduce this with Plasma 6.4.5 or built from git-master on Solus Oddly, with updated VMs running Neon User or Kubuntu 25.04, I don't see the size defaulting to Photo 3.5x5, but I do see it defaulting to A4, even after setting it to US Letter in Region & Language and rebooting. The different print menu for Libre Office Writer shows "Generic Printer", with the correct paper size of letter 8.5x11 Related - when I change Numbers, and Paper Size in Region & Language on Neon, I get an error "Not all missing packages managed to resolve! hypen-en;language-pack-en;libreoffice-help-en-us;mythes-en-us" I suspect this is a packaging issue with Ubuntu (That both Kubuntu and Neon are based on). I have a couple of questions, to try to narrow down the root cause - Can you send a screenshot of Settings -> Region & Language on one of the systems with the bug? - In Region & Language, if you change the paper size to something different, then back to Letter, do you see an error? - On the VM, what printer is shown for KDE apps? I only have "Print to File (PDF)" in my VMs. I did a little more digging and found bug 498566 It appears this is an issue with the Qt print dialog, and there's a bug to fix this in the Qt toolkit https://bugreports.qt.io/browse/QTBUG-93834 Created attachment 185396 [details]
Requested screenshot of Region settings, KDEneon
(In reply to TraceyC from comment #1) > - Can you send a screenshot of Settings -> Region & Language on one of the > systems with the bug? Attached > - In Region & Language, if you change the paper size to something different, > then back to Letter, do you see an error? Yes: First , a message flashes too quickly to read, then I see "Failed to install package Failed to obtain authentication." However oddly, the change is saved. > - On the VM, what printer is shown for KDE apps? I only have "Print to File > (PDF)" in my VMs. I installed my networked printer to the VMs. I tried a second time to change paper so I could read the first error. Instead I got these three lines: Changes will take effect the next time you log in... [Restart Now] Failed to install package Failed to obtain authentication. Necessary locale and language support files have been installed. It is no safe to turn off the computer. (In reply to Stuart K. Smith from comment #5) > I tried a second time to change paper so I could read the first error. > Instead I got these three lines: > > Changes will take effect the next time you log in... [Restart Now] > Failed to install package Failed to obtain authentication. > Necessary locale and language support files have been installed. It is no > safe to turn off the computer. That error sounds like a packaging / configuration issue with with KDE Neon. I'd suggest opening a separate bug report for that, and we can send it to the Neon folks (In reply to TraceyC from comment #6) > (In reply to Stuart K. Smith from comment #5) > > I tried a second time to change paper so I could read the first error. > > Instead I got these three lines: > > > > Changes will take effect the next time you log in... [Restart Now] > > Failed to install package Failed to obtain authentication. > > Necessary locale and language support files have been installed. It is no > > safe to turn off the computer. > > That error sounds like a packaging / configuration issue with with KDE Neon. > I'd suggest opening a separate bug report for that, and we can send it to > the Neon folks If it's Neon only why do I see that exact same behavior in Kubuntu? It may be an issue with the Ubuntu sources they both use. In any case, if you open a new bug report for the error the Neon folks can look into it. |