Bug 509929

Summary:	Clicking "Switch user" in the lockscreen freezes the entire OS, making you even unable to switch TTY.
Product:	[Plasma] plasmashell	Reporter:	SavciSV <triooum>
Component:	Screen locking	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	nate
Priority:	NOR
Version First Reported In:	6.4.4
Target Milestone:	1.0
Platform:	Fedora RPMs
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description SavciSV 2025-09-25 12:57:29 UTC

SUMMARY
Clicking switch user on lock screen completely freezes the entire OS, can't even access TTY or shutdown from the button, I have to hard reset. (And yes, I tried waiting for more than 15min before.)

STEPS TO REPRODUCE
1. On a plasma session, press Meta+L to go to lockscreen.
2. Press the "Switch user button from there.

OBSERVED RESULT
The entire system freezes, making you even unable to access another TTY or shutdown using the power button.

EXPECTED RESULT
Normally bringing you to the login screen where you can choose another user.

SOFTWARE/OS VERSIONS
Operating System: Nobara Linux 42
KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1
Graphics Platform: Wayland

ADDITIONAL INFORMATION
AMD iGPU with amdgpu drivers on wayland

Comment 1 Nate Graham 2025-09-25 15:29:02 UTC

Can't reproduce on KDE Linux, and I don't recall being able to reproduce this on Fedora KDE 42.

Can you get a journal log from around the time it happened?

If you have to force-shutdown using the power button, you can get the log from the prior boot with `journalctl -b -1 | head -n 100`

Comment 2 Bug Janitor Service 2025-10-10 03:47:11 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2025-10-25 03:47:54 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.