Bug 509569

Summary:	Bug crash as soon i open any video or within 1 min of the login session
Product:	[I don't know] kde	Reporter:	Bilal Taha <taha7062010>
Component:	general	Assignee:	Unassigned bugs <unassigned-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	nate
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	attachment-2946060-0.html attachment-2954192-0.html

Description Bilal Taha 2025-09-16 21:55:09 UTC

***
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Please remove this comment after reading and before submitting - thanks!
***

SUMMARY


STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT


EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION help me

Comment 1 Nate Graham 2025-09-16 22:15:39 UTC

What app are you using? We need to know that, and we also need a backtrace of the crash to be able to debug it. Please see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl for more information.

Please also mention which OS you're using, which version of Plasma and/or the app you're using, etc.

Thanks!

Comment 2 Bilal Taha 2025-09-16 22:24:39 UTC

Created attachment 184988 [details]
attachment-2946060-0.html

I went back to mint idk what happend first they told me there was a problem
with audio then when I played a video its just crashed

On Tue, 16 Sept 2025, 11:15 pm Nate Graham, <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=509569
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |nate@kde.org
>          Resolution|---                         |WAITINGFORINFO
>              Status|REPORTED                    |NEEDSINFO
>
> --- Comment #1 from Nate Graham <nate@kde.org> ---
> What app are you using? We need to know that, and we also need a backtrace
> of
> the crash to be able to debug it. Please see
>
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl
> for more information.
>
> Please also mention which OS you're using, which version of Plasma and/or
> the
> app you're using, etc.
>
> Thanks!
>
> --
> You are receiving this mail because:
> You reported the bug.

Comment 3 Nate Graham 2025-09-16 22:44:16 UTC

Ok. I don't think we can help you, sorry.

In the future, be aware that reinstalling your entire operating system is a somewhat heavyweight to approach troubleshooting. :)

Comment 4 Bilal Taha 2025-09-16 23:01:28 UTC

Created attachment 184989 [details]
attachment-2954192-0.html

I installed arch as a test anyway thanks for the advice

On Tue, 16 Sept 2025, 11:44 pm Nate Graham, <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=509569
>
> Nate Graham <nate@kde.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|NEEDSINFO                   |RESOLVED
>          Resolution|WAITINGFORINFO              |WORKSFORME
>
> --- Comment #3 from Nate Graham <nate@kde.org> ---
> Ok. I don't think we can help you, sorry.
>
> In the future, be aware that reinstalling your entire operating system is a
> somewhat heavyweight to approach troubleshooting. :)
>
> --
> You are receiving this mail because:
> You reported the bug.