Bug 509479

Summary: Why is my resolution at 1024x768 but I wanted it 1920x1080?
Product: [Applications] systemsettings Reporter: haz3eqdarw1sy
Component: kcm_kscreenAssignee: kscreen-bugs-null <kscreen-bugs-null>
Status: NEEDSINFO WAITINGFORINFO    
Severity: minor CC: kde, plasma-bugs
Priority: NOR    
Version First Reported In: 6.4.5   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description haz3eqdarw1sy 2025-09-14 09:36:03 UTC
SUMMARY
So yeah, every I installed something from yay or the package manager, my resolution got changed to 1024x768 every time. I changed it back. Thought it was a firmware problem, so I updated it, then rebooted. It instead made the default resolution to this. 1024x768.

STEPS TO REPRODUCE
1. Installing something from the package manager (pacman)
2. Resolution changed to 1024x768.
3. Updated firmware, then reboot.

OBSERVED RESULT
1024x768

EXPECTED RESULT
1920x1080

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: Arch Linux
KDE Plasma Version: 6.4.5
KDE Frameworks Version: 6.17.0 
Qt Version: 6.9.2.


ADDITIONAL INFORMATION
Comment 1 David Edmundson 2025-09-14 20:40:37 UTC
Please can you confirm if this is X11 or wayland.
Comment 2 Bug Janitor Service 2025-09-29 03:46:26 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

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