Bug 508594

Summary: kontact/kmail no longer starts after system update
Product: [Applications] kontact Reporter: bluelupo <info>
Component: generalAssignee: kdepim bugs <kdepim-bugs>
Status: RESOLVED DUPLICATE    
Severity: major CC: winter
Priority: NOR    
Version First Reported In: 6.5.0   
Target Milestone: ---   
Platform: Neon   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:
Attachments: Kmail-Kontact_Window

Description bluelupo 2025-08-22 11:50:25 UTC
Created attachment 184341 [details]
Kmail-Kontact_Window

SUMMARY

After a recent system update in KDEneon (calendar week 34), Kontact and Kmail no longer start (see screenshot). No emails, calendars, or address book are displayed.

Akonadictl displays the following:
$ akonadictl status
Akonadi Control: stopped
Akonadi Server: running
Akonadi Server Search Support: available (Remote Search)
Available Agent Types: akonadi_archivemail_agent, akonadi_birthdays_resource, akonadi_contacts_resource, akonadi_davgroupware_resource, akonadi_etesync_resource, akonadi_ews_resource, akonadi_ewsmta_resource, akonadi_followupreminder_agent, akonadi_google_resource, akonadi_ical_resource, akonadi_icaldir_resource, akonadi_imap_resource, akonadi_indexing_agent, akonadi_kolab_resource, akonadi_maildir_resource, akonadi_maildispatcher_agent, akonadi_mailfilter_agent, akonadi_mailmerge_agent, akonadi_mbox_resource, akonadi_migration_agent, akonadi_mixedmaildir_resource, akonadi_newmailnotifier_agent, akonadi_notes_agent, akonadi_openxchange_resource, akonadi_pop3_resource, akonadi_sendlater_agent, akonadi_unifiedmailbox_agent, akonadi_vcard_resource, akonadi_vcarddir_resource


STEPS TO REPRODUCE
1. start Kontact
2. 
3. 

OBSERVED RESULT
see screenshot

EXPECTED RESULT


SOFTWARE/OS VERSIONS
$ kinfo
Operating System: KDE neon User Edition
KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1
Kernel Version: 6.14.0-28-generic (64-bit)
Graphics Platform: Wayland
Processors: 12 × 12th Gen Intel® Core™ i5-1245U
Memory: 32 GiB of RAM (31.0 GiB usable)
Graphics Processor: Intel® Iris® Xe Graphics


ADDITIONAL INFORMATION
kmail/kontact is currently unusable
Comment 1 Allen Winter 2025-08-22 17:34:30 UTC
might by fixed by deleting knotes and kpim6-akonadi-notes as mentioned in https://bugs.kde.org/show_bug.cgi?id=508382
perhaps with some reboots

*** This bug has been marked as a duplicate of bug 508382 ***
Comment 2 bluelupo 2025-08-26 06:12:17 UTC
I delete the packages knotes and kpim6-akonadi-notes. After that, kontact could be started correctly again.