Bug 504226

Summary:	No email confirmation after submitting bugs, despite correct settings
Product:	[Websites] bugs.kde.org	Reporter:	Thomas Berger <thomas.berger.lpz>
Component:	general	Assignee:	KDE sysadmins <sysadmin>
Status:	RESOLVED INTENTIONAL
Severity:	normal	CC:	nate, sheedy
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Thomas Berger 2025-05-14 17:10:08 UTC

After successfully registering my account at bugs.kde.org and confirming my email address, I submitted one or more bug reports. However, I do not receive any confirmation emails or updates regarding those bugs.

✔️ I received the registration email  
✔️ My notification preferences are configured correctly:  
   - I want to receive emails when a new bug is created  
   - I want to receive emails when a bug is resolved or reopened  
❌ But no emails arrive after submitting bugs.

I’ve checked my spam folder, and my email provider is not blocking the messages. This suggests a delivery or configuration issue on the KDE Bugzilla side.

Please check if notifications for new reports (especially from new users) are being sent correctly. Thank you!

Comment 1 Nate Graham 2025-05-14 18:14:44 UTC

It's expected that you don't get an email about new bug reports you submit. That would be a lot of spam. :) 

You will get emails if someone other than you makes a change or posts a comment to those bugs, though.