Bug 503263

Summary: unable to save any files
Product: [Applications] krita Reporter: kelseydlarsen
Component: * UnknownAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: major CC: dra.w.p.il.e+bugskde
Priority: NOR Keywords: triaged
Version First Reported In: 5.2.9   
Target Milestone: ---   
Platform: Android   
OS: Android 14.x   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: error

Description kelseydlarsen 2025-04-24 03:52:24 UTC
Created attachment 180596 [details]
error

***
***

SUMMARY


STEPS TO REPRODUCE
1. Save file as any file format in any location
2. Literally that's it. Any file. Anywhere.
3. 

OBSERVED RESULT

Unable to save. Says file is corrupted or too small. 

EXPECTED RESULT

I just want to save my files.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 dra.w.p.il.e+bugskde 2025-09-21 11:00:24 UTC
I can't reproduce this on any devices I have access to and my paths look different to yours. So there's three potential causes: the device, the Krita version and where it's saved.

For the first, which device are you using?

Second, does the issue still occur on the latest Krita version (5.2.12 at the time of writing)?

Third, does it work when you save it to a directory outside of what I assume is Google Drive? I know you said it happens with "any location", but the error message you took a screenshot of is referring to a "docs.storage", which is not a "normal" file location. I would expect it to say "externalstorage" in the path instead.
Comment 2 Bug Janitor Service 2025-10-06 03:46:27 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-10-21 03:47:33 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.