Bug 502868

Summary: Elisa crashes after being opened in Bigscreen
Product: [Applications] Elisa Reporter: Ángel Navarro <jesusnavarrojr188>
Component: generalAssignee: Matthieu Gallien <matthieu_gallien>
Status: REPORTED ---    
Severity: crash    
Priority: NOR    
Version First Reported In: 24.12.3   
Target Milestone: ---   
Platform: Arch Linux   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Ángel Navarro 2025-04-16 02:03:02 UTC
SUMMARY
Elisa on the latest Plasma Bigscreen available on AUR works fine, but after switching to the "normal" Plasma session and trying to launch it, it just won't open and instead a pop-up notification shows up that reads: "Did not receive a reply. Possible reasons are:". 
The only "fix" was to remove Elisa's settings files and reinstalling it afterwards.

STEPS TO REPRODUCE
1. Install Plasma Bigscreen 6 (I got it from the AUR) and log into it.
2. Launch Elisa - works fine.
3. Log out and log in to Plasma Desktop.
4. Launch Elisa again.

OBSERVED RESULT
After launching in desktop session, it doesn't open and then the "did not receive a reply" notification appears.

EXPECTED RESULT
Elisa should launch as normal.

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Arch Linux
KDE Plasma Version: 6.3.4
KDE Frameworks Version: 6.12.0
Qt Version: 6.9.0

ADDITIONAL INFORMATION
Plasma Bigscreen version: r1012.6ca4c1d-1 (git, from AUR)