Bug 502636

Summary: intel 620 gpu opencl support disabled on windows 11
Product: [Applications] digikam Reporter: Ilgaz Öcal <ilgaz>
Component: Faces-EngineAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED FIXED    
Severity: normal CC: caulier.gilles, metzpinguin
Priority: NOR    
Version First Reported In: 8.6.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In: 8.7.0
Sentry Crash Report:

Description Ilgaz Öcal 2025-04-10 08:00:57 UTC
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SUMMARY


STEPS TO REPRODUCE
1. Install the current Intel 620 GPU driver
2. Install Digikam
3. Enable opencl hardware acceleration
4. Restart and see "OpenCL No" in components information

OBSERVED RESULT

Displays "openCL availability: no" in components/openCV"

EXPECTED RESULT

It should list Intel 620 GPU and possibly (secondary) Intel i5 7xxx CPU

SOFTWARE/OS VERSIONS
Windows: 24H2 (26120.3671)
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
I worked around this issue months ago via driver-reinstall and installing additional opencl (CPU) support from Intel. This time, it didn't change anything. I can build or test a git version if needed.
Comment 1 Maik Qualmann 2025-04-10 08:24:43 UTC

*** This bug has been marked as a duplicate of bug 501236 ***
Comment 2 caulier.gilles 2025-04-11 15:03:08 UTC
Hi Ilgaz,

see the story on the bug 501236. 

digiKam 8.7.0 pre-release Windows installer can be tested here :

https://files.kde.org/digikam/

Best

Gilles Caulier
Comment 3 caulier.gilles 2025-04-11 16:02:11 UTC
https://bugs.kde.org/show_bug.cgi?id=501236#c26