Bug 501774

Summary: Tablet wheel not properly working in Krita software, works fine in other applications
Product: [Applications] krita Reporter: Kellen Gotta <gottaliveforothers>
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED WORKSFORME    
Severity: minor CC: nicholaslapointe8
Priority: NOR    
Version First Reported In: 5.2.9   
Target Milestone: ---   
Platform: Compiled Sources   
OS: All   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description Kellen Gotta 2025-03-20 03:45:35 UTC 
SUMMARY
Tablet wheel (XP-Pen Pro Artist 13.5) does not respond well anymore, not allowing proper zoom or rotation

STEPS TO REPRODUCE
1. Open krita with new canvas
2. attempt to zoom with wheel 
3. 

OBSERVED RESULT
Zoom in doesnt work, zoom out does, rotation not at all. Works fine on other applications

EXPECTED RESULT
Zoom In, Out, and Rotation work via Tablet wheel

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION
Comment 1 Nicholas LaPointe 2025-03-20 04:53:20 UTC 
Thanks for your report!

The issue with zooming in is known and will be fixed in the next released version of Krita.
I'm unaware of the issue with rotation, however. Was rotation using the tablet's wheel working for you in the past while using Krita?

As for the zoom issue, you should be able to work around it by following these steps:
1. Open Krita
2. From the menu bar, click "Settings", then click "Configure Krita"
3. On the left panel of the settings, click "Keyboard Shortcuts
4. On the right panel of the settings, navigate to the row for "Zoom In" (you should find it within the "Menu" -> "View" group)
5. Double-click on either one of the "Shortcut" or "Alternate" shortcut spots for "Zoom In"
6. A small popup should appear that lets you change the shortcut. Click the button to set a custom shortcut within that popup. The spot you clicked should now say "Input..."
7. Turn the tablet's scroll wheel in the "zoom in" direction.

The shortcut should now be set to "Ctrl++", and zooming in with the tablet should work.
Comment 2 Bug Janitor Service 2025-04-04 03:46:41 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-04-19 03:47:22 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.