Bug 501095

Summary: zoom
Product: [Applications] krita Reporter: justine.gourdeau
Component: Tablets (tablet issues are only very rarely bugs in Krita!)Assignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: normal CC: halla, nicholaslapointe8
Priority: NOR    
Version First Reported In: 5.2.9   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:

Description justine.gourdeau 2025-03-05 12:00:29 UTC
Hello,

I download today the new version of Krita (my latest was 5.1.5) and I can't zoom in any more, I can only zoom out with the scroll wheel on my tablet. It works on other software and it worked on the previous version of Krita 10 minutes before, but on this version it's impossible. I have to use my mouse every time, which is very restrictive for my work. 
I don't know if it's the same problem with the other tablets. 

I use an XP PEN Artist 10Pro, with the latest software.
Comment 1 Halla Rempt 2025-03-05 12:40:47 UTC
What you using to zoom? Have you tried with clean settings?
Comment 2 Nicholas LaPointe 2025-03-05 12:45:12 UTC
Thanks for your report!

This issue is known and will be fixed in the next released version of Krita.

In the mean time, you should be able to work around this by following these steps:
1. Open Krita
2. From the menu bar, click "Settings", then click "Configure Krita"
3. On the left panel of the settings, click "Keyboard Shortcuts
4. On the right panel of the settings, navigate to the row for "Zoom In" (you should find it within the "Menu" -> "View" group)
5. Double-click on either one of the "Shortcut" or "Alternate" shortcut spots for "Zoom In"
6. A small popup should appear that lets you change the shortcut. Click the button to set a custom shortcut within that popup. The spot you clicked should now say "Input..."
7. Turn the tablet's scroll wheel in the "zoom in" direction.

The shortcut should now be set to "Ctrl++", and zooming in with the tablet should work.

If it still doesn't work after following these steps, you may also try a slightly different method that I provided here: https://bugs.kde.org/show_bug.cgi?id=499802#c3

*** This bug has been marked as a duplicate of bug 499802 ***
Comment 3 justine.gourdeau 2025-03-05 14:39:29 UTC
It's fixed, thank you very much !!