Bug 499300

Summary:	Some photos are not able to be opened through the MacBook IOS system (macOS 15.3)
Product:	[Applications] krita	Reporter:	Yashu <kuxdashizz>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	halla
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Other
OS:	Other
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:
Attachments:	In Chinese, but it says "not able to open the doc and read, reason-not able to open the doc"

Description Yashu 2025-01-30 06:11:52 UTC

Created attachment 177814 [details]
In Chinese, but it says "not able to open the doc and read, reason-not able to open the doc"

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SUMMARY


STEPS TO REPRODUCE
1. the image was saved in the Krita app
2. after closing the program and try to re-open it, the images are not shown on the image-board of the home page
3. when clicking the icon where the image appears, the system says "not able to open the doc and read, reason-not able to open the doc"

OBSERVED RESULT
The photo (images) are not able to be opened

EXPECTED RESULT
to be able to open the images and finish the work

SOFTWARE/OS VERSIONS
Windows: 
macOS: 15.3
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION

Comment 1 Halla Rempt 2025-01-30 08:32:53 UTC

Please attach the contents of help->krita log for bug reports to this report: it may have additional information.

Comment 2 Bug Janitor Service 2025-02-14 03:46:43 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2025-03-01 03:46:52 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.