Bug 499299

Summary:	Cannot zoom in using the scroll wheel on my tablet.
Product:	[Applications] krita	Reporter:	ljoesph587
Component:	Shortcuts and Canvas Input Settings	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	halla, nicholaslapointe8, radick334
Priority:	NOR
Version First Reported In:	5.2.9
Target Milestone:	---
Platform:	Arch Linux
OS:	Android 7.x
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description ljoesph587 2025-01-30 02:18:32 UTC

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SUMMARY
Cannot zoom in using the scroll wheel on my tablet.

STEPS TO REPRODUCE
1. Using scroll wheel.
2. 
3. 

OBSERVED RESULT
Unable to zoom in.

EXPECTED RESULT
Able to zoom in.

SOFTWARE/OS VERSIONS
Windows: 10

ADDITIONAL INFORMATION
It isn't anything wrong with my tablet, as I had just yesterday used this function, and it worked fine. I am also able to zoom in on other software too, so I know it has to be a bug. I am able to zoom out, but not zoom in for some reason.

Comment 1 Halla Rempt 2025-01-30 08:43:38 UTC

Maybe try to clear the settings. This can only change from one day to another if something has changed on your system. 

Here's how to reset the settings: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

Comment 2 radick334 2025-02-12 15:08:44 UTC

I have this same problem on Arch Linux, so it seems to affect multiple operating systems. (Like ljoesph, I can zoom out, but not in.) I tried resetting Krita settings, but that didn't help.

Comment 3 Nicholas LaPointe 2025-02-16 16:12:09 UTC

Hello!

You mentioned that you were able to zoom in using your tablet's scroll wheel the day before you reported this bug.
Were you using the same version of Krita both when it worked and when it didn't work, or did it stop working after you updated Krita?

If you updated Krita (particularly to 5.2.9, which was released on the same day you reported the bug) and then it stopped working, it looks like you're having the same issue that other people are having in bug #499802.

Comment 4 Bug Janitor Service 2025-03-03 03:46:44 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 5 Bug Janitor Service 2025-03-18 03:51:15 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.