Bug 498723

Summary: The dialogue for adding a file to the project only shows drive C; other drives D: and E: are not accessible.
Product: [Applications] kdenlive Reporter: Tetsuzin <efimovpa>
Component: Project Bin & ImportAssignee: Jean-Baptiste Mardelle <jb>
Status: CONFIRMED ---    
Severity: normal CC: fritzibaby
Priority: HI Keywords: triaged
Version First Reported In: 24.12.1   
Target Milestone: ---   
Platform: Other   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Screenshot
Project open dialog
File import dialog

Description Tetsuzin 2025-01-16 07:02:30 UTC
Created attachment 177394 [details]
Screenshot

SUMMARY  
When I try to add a video file to the project, the only device available is drive C:. There are no other devices in the list.

STEPS TO REPRODUCE  

1. Start KDENlive in Windows.  

2. Right-click in the Project Bin.  

3. Select "Add Clip or Folder."

OBSERVED RESULT  
The list of devices contains only drive C:.  

EXPECTED RESULT
The list of devices contains all drives installed in Windows

SOFTWARE/OS VERSIONS
Windows: 10

ADDITIONAL INFORMATION
Comment 1 emohr 2025-01-16 18:48:29 UTC
I see that your C-drive has no name. Kdenlive should see the other drives as well even though they have no name. 

Make sure that you have started Kdenlive with administrator rights.
Comment 2 Tetsuzin 2025-02-03 04:48:12 UTC
(In reply to emohr from comment #1)
> I see that your C-drive has no name. Kdenlive should see the other drives as
> well even though they have no name. 
> 
> Make sure that you have started Kdenlive with administrator rights.

Thank you for your answer.

I`ve tried running Kdenlive as an administrator, but nothing changed.

When creating and opening a project, I can see all the drives. However, when importing, drive D is not visible.
On my laptop with Windows 11, version 24.08.1 is installed, and all drives are visible there. Therefore, I tried to downgrade to version 24.08.1 on my computer with Windows 10, but the situation did not change.
It seems that something is wrong with my Windows 10 desktop system...
Comment 3 Tetsuzin 2025-02-03 04:51:38 UTC
Created attachment 177915 [details]
Project open dialog
Comment 4 Tetsuzin 2025-02-03 04:52:12 UTC
Created attachment 177916 [details]
File import dialog
Comment 5 emohr 2025-02-03 18:53:34 UTC
Thank you for the details.

“Open Project” will open the Windows explorer, there you see all drives. 
Add a clip will open the Kdenlive window where the KDE-framework is on the background. It seems that KDE-framework has an issue to see all drives.

Do you have on your laptop the language set to Cyrillic as well?
Comment 6 Tetsuzin 2025-02-04 05:35:11 UTC
(In reply to emohr from comment #5)
> Thank you for the details.
> 
> “Open Project” will open the Windows explorer, there you see all drives. 
> Add a clip will open the Kdenlive window where the KDE-framework is on the
> background. It seems that KDE-framework has an issue to see all drives.
> 
> Do you have on your laptop the language set to Cyrillic as well?

Yes, on both computers, on the desktop and laptop, the language is Cyrillic.
Comment 7 emohr 2025-02-04 17:28:58 UTC
I see Flash E: on project opening as well as on file import. Is Flash E an SSD or a Flash-Memory?

On Win10 is drive D a hard disk drive? If yes, what type of hard disk?

On Win11 are all drives SSD?
Comment 8 Tetsuzin 2025-02-04 17:58:40 UTC
(In reply to emohr from comment #7)
> I see Flash E: on project opening as well as on file import. Is Flash E an
> SSD or a Flash-Memory?
> 
> On Win10 is drive D a hard disk drive? If yes, what type of hard disk?
> 
> On Win11 are all drives SSD?

On Win10 drive C is SSD, drive D is HDD
On Win11 drives C and D  are SSD
Flash E is SSD
Comment 9 emohr 2025-02-04 18:24:30 UTC
Interesting. 
It seems that connecting to some type of HDD is an issue for KDE-framework.

Let me know your HHD type. Do the following: Press Ctrl + Shift +Esc -> Performance -> click on the drive D: -> upload here a screenshot of this view.

Then I can check if your type of HDD has an issue with the KDE-Framework.