Bug 498548

Summary:	Skrooge doesn't load.
Product:	[Applications] skrooge	Reporter:	maverickgood11
Component:	general	Assignee:	Stephane MANKOWSKI <stephane>
Status:	RESOLVED WAITINGFORINFO
Severity:	normal
Priority:	NOR
Version First Reported In:	2.31.0
Target Milestone:	25.1.0
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description maverickgood11 2025-01-12 04:12:36 UTC

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SUMMARY

Skrooge doesn't boot. 


STEPS TO REPRODUCE

Click to open. Gives this error. 

skrooge > traces.txt
[16324:16324:0111/210023.120305:FATAL:credentials.cc(125)] Check failed: . : Permission denied (13)
Trace/breakpoint trap (core dumped)

EXPECTED RESULT

Usually loads fine. for some reason it doesn't load now. Something with permissions. But which file is this about? 

SOFTWARE/OS VERSIONS

(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version:

Comment 1 maverickgood11 2025-01-12 04:15:45 UTC

##WARNING: Could not find any platform plugin
##WARNING: KServiceTypeTrader: serviceType "ThumbCreator" not found

Comment 2 maverickgood11 2025-01-12 04:16:22 UTC

apparmor="DENIED" operation="dbus_bind"  bus="session" name="org.skg" mask="bind" pid=17963 label="snap.skrooge.skrooge"

Comment 3 Stephane MANKOWSKI 2025-01-13 19:52:01 UTC

Hi,

My feeling is that you installed skrooge from a snap.
So you are on ubuntu derivated version.
I think your issue is coming from snap permission but I'm not a specialist of that can not tell you how to solve it.

My advice:
1- uninstall skrooge
2- install skrooge from my ppa: https://skrooge.org/download/

Regards.