| Summary: | Warning "Could not access device." for phone does not disappear after the user makes file transfer available | ||
|---|---|---|---|
| Product: | [Applications] dolphin | Reporter: | Fernando M. Muniz <fernandommuniz> |
| Component: | general | Assignee: | Dolphin Bug Assignee <dolphin-bugs-null> |
| Status: | CONFIRMED --- | ||
| Severity: | normal | CC: | kdedev, kfm-devel |
| Priority: | NOR | ||
| Version: | 24.08.3 | ||
| Target Milestone: | --- | ||
| Platform: | Arch Linux | ||
| OS: | Linux | ||
| Latest Commit: | Version Fixed In: | ||
| Sentry Crash Report: | |||
| Attachments: | Error/warning not disappearing after following the instructions successfully. | ||
I am not able to produce that error with my phone in Dolphin. Can you please let us know, step by step, what you did when you say you followed the instructions? Thanks. (In reply to TraceyC from comment #1) > I am not able to produce that error with my phone in Dolphin. Can you please > let us know, step by step, what you did when you say you followed the > instructions? Thanks. I've connected the phone to my notebook (by default it just charges via USB), I open the phone device, I see the message saying to activate MTP, I activate it, the phone's storage appear, but the warning doesn't disappear. Thanks for clarifying. That helps. I re-tested with Plasma 6.2.4 and Dolphin 24.08.3 and I am able to reproduce the bug. I see slightly different but still non-ideal behavior in git-master. Precondition: Set phone's default USB mode to be "No data transfer" (the text may vary, depending on the Android version) 1. open Dolphin 2. Connect the phone 3. In the notification pop up click "Open in File Manager" . A new tab opens with the device name and: 24.08.3: tab has the reported error "Could not access device. Make sure it is unlocked, and tap "Allow" on the popup on its screen. ..." git master: tab has "Loading canceled" (no error) 4. In the phone, switch USB mode to File transfer - observe that the tab is not refreshed (original bug) 5. Click Open in File Manager Actual result: Dolphin opens a second tab with the phone name git-master only: There are two folders with the name "internal shared storage" - one is empty, the other has the actual contents Expected result: Dolphin refreshes the same tab with the phone contents and no duplicate, empty folder NEXT (same for both versions) 1. Disconnect the phone - now there is an expected warning in Dolphin "Current location changed, 'mtp:/phone-name' is no longer accessible" 2. Make sure the phone is set to File Transfer 3. Reconnect the phone to the computer Actual result (the same in both versions): The warning is not removed, the file contents are not shown In the notification pop up click "Open in File Manager" and see another new tab with the phone name, and correct contents. |
Created attachment 176516 [details] Error/warning not disappearing after following the instructions successfully. The error/warning should disappear once the user manages to access the phone/device.