Bug 496888

Summary:	VPN connection does not provide any details when it fails to connect
Product:	[Plasma] plasmashell	Reporter:	jerrys <j>
Component:	Networks widget	Assignee:	Plasma Bugs List <plasma-bugs-null>
Status:	CONFIRMED ---
Severity:	normal	CC:	kdedev, nate
Priority:	NOR	Keywords:	usability
Version First Reported In:	6.3.0
Target Milestone:	1.0
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description jerrys 2024-12-01 09:34:46 UTC

SUMMARY
When VPN connection fails it does not provide any details on why it failed to connect. This is extremely annoying for the user, because the user does not know why. Was it a bad password? Was it for other reason? The applet should allow the user to view the full connection log to determine why the connection failed.
You might argue that users can see it somewhere in the log, but normal users dont know where the logs are. It would be much easier to display the reason why it failed or the full connection log that they can provide it to the VPN admin.

STEPS TO REPRODUCE
1.  Create a VPN using the KDE NM applet.
2.  Try to connect to VPN with a wrong details.
3.  When the connection fails it only tells you the VPN connection failed. Not why it failed which is included in logs.

OBSERVED RESULT
No details are provided why the connection failed.

EXPECTED RESULT
The applet should provide quick access to the logs for that particular connection to determine why the connection failed.

SOFTWARE/OS VERSIONS
openSUSE Tumbleweed latest

Comment 1 Ben Cooksley 2024-12-23 18:25:50 UTC

Bulk transfer as requested in T17796

Comment 2 TraceyC 2025-09-30 20:50:39 UTC

This is confirmed, indirectly, by two other bugs reporting that the connection times out when a problem happens completing the connection
bug 479937
bug 503535