Bug 496437

Summary:	Upgrading v6.2 to 24.04 LTS stuck with SNAP store unreachable (Still unable to contact the store, trying for another 20 minutes)
Product:	[KDE Neon] neon	Reporter:	Daniel Duris <kdebugs>
Component:	general	Assignee:	Neon Bugs <neon-bugs-null>
Status:	REPORTED ---
Severity:	major	CC:	carlosd.kde, jr, neon-bugs-null
Priority:	NOR
Version First Reported In:	unspecified
Target Milestone:	---
Platform:	Neon
OS:	Linux
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Daniel Duris 2024-11-18 20:06:20 UTC

SUMMARY
Tried to upgrade Neon to 24.04 using the official distribution upgrade.

STEPS TO REPRODUCE
1. Running it.
2.  Stuck at :
==> Checking connectivity with the snap store
===> Unable to contact the store, trying every minute for the next 30 minutes
===> Still unable to contact the store, trying for another 20 minutes

OBSERVED RESULT
Stuck. Messed up resolv.conf and DNS resolving.

EXPECTED RESULT
No problem upgrading.

SOLUTION (for anybody who bumps into this):
https://ambience.sk/unable-to-contact-snap-store-kde-neon-upgrading-v6-2-to-24-04-lts/

SOFTWARE/OS VERSIONS
Operating System: KDE neon 6.2
KDE Plasma Version: 6.2.0
KDE Frameworks Version: 6.8.0
Qt Version: 6.8.0
Kernel Version: 6.8.0-48-generic (64-bit)