Bug 495800

Summary:	Go to open program shows the opening screen and just doesn't open. Its not in my task manager and I've reinstalled it many times. I've tracked every inch of my pc and found no issues/
Product:	[Applications] krita	Reporter:	Tiffany Spangenberg <whythepiegone>
Component:	* Unknown	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	halla
Priority:	NOR
Version First Reported In:	5.2.7
Target Milestone:	---
Platform:	Other
OS:	Microsoft Windows
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description Tiffany Spangenberg 2024-11-04 20:32:53 UTC

***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Please remove this comment after reading and before submitting - thanks!
***

SUMMARY


STEPS TO REPRODUCE
1. Run or Run as Admin
2. Track In task manager
3. 

OBSERVED RESULT
It opens the now running screen with the Krita logo and all but doesn't open the actual program. 

EXPECTED RESULT


SOFTWARE/OS VERSIONS
Windows: 64 bit
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version:  5.2.7 or any older 

ADDITIONAL INFORMATION
I have tried uninstalling program, removing every inch of it. Reinstalled it. Uninstalled it installed FireAplaca to try and rewrite my pc. Then reinstalled Krita for same results. I have tried older versions as well. I am unsure as to what cases this or if it is just my pc.

Comment 1 Halla Rempt 2024-11-05 13:52:51 UTC

First, please check removing Krita's settings manually: https://docs.krita.org/en/KritaFAQ.html#resetting-krita-configuration

If that doesn't work, please check https://docs.krita.org/en/reference_manual/sharing_krita_logs.html and attach tke krita.log and krita-sysinfo.log to this report.

Comment 2 Bug Janitor Service 2024-11-20 03:46:42 UTC

🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!

Comment 3 Bug Janitor Service 2024-12-05 03:46:33 UTC

🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.