Bug 495299

Summary: Krusader File Manager - MTP File Transfer Protocol - MTP - Error accessing Android Device
Product: [Frameworks and Libraries] kio-extras Reporter: Ben <globalunity>
Component: MTPAssignee: Unassigned bugs <unassigned-bugs-null>
Status: REPORTED ---    
Severity: normal CC: elvis.angelaccio, globalunity
Priority: NOR    
Version First Reported In: 24.08.2   
Target Milestone: ---   
Platform: openSUSE   
OS: Linux   
Latest Commit: Version Fixed In:
Sentry Crash Report:

Description Ben 2024-10-24 12:32:01 UTC 
STEPS TO REPRODUCE:

1. Connect Samsung Galaxy Note 10+ to PC via USB 3.0 Cable
2. Run File Krusader
3. Select 'Allow' on Android Phone to Question "Allow access to phone data?"
4. In Krusader under devices click on 'SAMSUNG_Android'


OBSERVED RESULT:

Error - the file or folder mtp udi=-org-kde-solid-udev-sys-devices-pci0000 00-0000 00 14.0-usb1-1-3 does not exist
is displayed in krusader


EXPECTED RESULT:

Krusader should show both internal and External (MicroSD Card) folders of phone


Krusader Version: 2.8.1 "A New Day"
Android Version: 12


NOTE: Dolphin File manager version 24.08.2 works perfectly fine accessing my Android device



SOFTWARE/OS VERSIONS:

Operating System: openSUSE Tumbleweed 20241022
KDE Plasma Version: 6.2.1
KDE Frameworks Version: 6.7.0
Qt Version: 6.8.0
Kernel Version: 6.11.3-2-default (64-bit)
Graphics Platform: Wayland
Processors: 12 × 11th Gen Intel® Core™ i5-11500 @ 2.70GHz
Memory: 31.2 GiB of RAM
Graphics Processor: AMD Radeon RX 6600
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: H510M DS2V


ADDITIONAL INFORMATION - RELATED BUGS:

error when trying to access mtp device - file or folder doesn't exist
https://bugs.kde.org/show_bug.cgi?id=489785

can't connect to android in wayland without dolphin
https://bugs.kde.org/show_bug.cgi?id=490240

Can't access one Android phone via MTP and Dolphin (errors "The file or folder does not exist" and "Could not enter folder")
https://bugs.kde.org/show_bug.cgi?id=486716