Bug 495161

Summary:	Unable to edit videos and audio on Kdenlive
Product:	[Applications] kdenlive	Reporter:	João Paiva <joaopaiva2004>
Component:	Project Bin & Import	Assignee:	Jean-Baptiste Mardelle <jb>
Status:	RESOLVED NOT A BUG
Severity:	major	CC:	fritzibaby
Priority:	NOR	Keywords:	triaged
Version First Reported In:	24.08.2
Target Milestone:	---
Platform:	Other
OS:	Microsoft Windows
URL:	https://www.reddit.com/r/kdenlive/comments/1fywbou/cant_upload_videos_and_music/
Latest Commit:		Version Fixed/Implemented In:
Sentry Crash Report:

Description João Paiva 2024-10-21 22:40:35 UTC

SUMMARY
It's an error that has been in multiple version if I have to guess that I almost can't do anything on the software unless I downgrade versions.
The error is that I can't upload videos and audio.

STEPS TO REPRODUCE
Drag your files like videos and audio except images to the editing.


EXPECTED RESULT
Cannot open file "File name"

SOFTWARE/OS VERSIONS
Windows 11

Comment 1 emohr 2024-10-26 14:06:26 UTC

We have some issues with version 24.08.2. Please go back to version 24.08.1. -> https://download.kde.org/stable/kdenlive/24.08/windows/
Does the version 24.08.1 solve your issues?

Comment 2 João Paiva 2024-10-27 16:35:13 UTC

(In reply to emohr from comment #1)
> We have some issues with version 24.08.2. Please go back to version 24.08.1.
> -> https://download.kde.org/stable/kdenlive/24.08/windows/
> Does the version 24.08.1 solve your issues?

I manage to fix it but it's annoying that I couldn't noticed until now.
I was doing the "Install just for me" instead of "Install for anyone using this computer" which made me unable to use the software.
I'm not sure why it's like how it is since it took me a while to understand the issue.
But at least I can tell how to fix it in some cases.

Comment 3 emohr 2024-10-27 16:50:48 UTC

Thank you for your feedback. If you install Kdenlive “Install just for me”, then it installs Kdenlive just on your user account and it cannot run properly. Unfortunately, we cannot change the installer itself so it gives always these 2 choices.

Hope it works now and you can start editing.

I closed this bug. If it still appears in the latest version, please feel free to re-open it and update the affected version number.

Comment 4 João Paiva 2024-10-27 22:41:41 UTC

(In reply to emohr from comment #3)
> Thank you for your feedback. If you install Kdenlive “Install just for me”,
> then it installs Kdenlive just on your user account and it cannot run
> properly. Unfortunately, we cannot change the installer itself so it gives
> always these 2 choices.
> 
> Hope it works now and you can start editing.
> 
> I closed this bug. If it still appears in the latest version, please feel
> free to re-open it and update the affected version number.

But it doesn't affect in older versions like 24.02.01